POSITION DESCRIPTION

TITLE: POLICE DISPATCHER DEPARTMENT: POLICE

CLASSIFICATION: Full Time or Part Time

GENERAL PURPOSE:

1. Operates two-way radios for direction of traffic for various safety services.

1. Operates LEADS equipment and telephone to receive and relay information regarding emergency and law enforcement units.

1. Types reports and operates computers.

1. Performs other related duties as required.

SUPERVISION RECEIVED: Works under the general supervision of the Chief Dispatcher and Chief of Police.

SUPERVISION EXERCISED: None

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Operates two-way radios to receive messages from and transmit to on-duty police personnel and other safety units, including EMS, fire, utilities etc.

1. Operates LEADS Teletype to send and receive messages, requests and receives law enforcement and criminal data.

1. Operates  computer system for emergency fire, EMS and police and utilities.

1. Receives telephone calls, answers inquiries and handles complaints or messages of a routine nature.

1. Collects information regarding crime or emergency in progress to relay pertinent data to police personnel.

1. Greets the public, park reservations, clerk for the courts.

1. Maintains records reflecting nature of incoming calls, officer locations, date, time and other information as required.

1. Prepares and files reports.

1. Operates computer system containing police records.

1. Takes and types complaints and information from citizens and other sources.

1. Processes and maintains books reflecting parking tickets written and notifies violators of unpaid parking tickets.

1. May be responsible for the searching of female/male prisoners as appropriate.

DESIRED MINIMUM QUALIFICATIONS:

1. Education and Experience:

1. Any combinations of training and work experience, which indicates possession of the knowledge, skills and abilities listed below.

1. Completion of secondary education and experience, which indicates knowledge of radio dispatching, FCC Rules and Regulations and a demonstrable ability to communicate effectively in verbal and written form.

1. Certification to operate the LEADS computer.

1. Necessary Knowledge, Skills and Abilities:

1. Knowledge of radio dispatching, FCC Rules and Regulations, computer operations, departmental policy and procedures.

1. Skill in computer operations and typing.
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3. Ability to define problems, collect data, establish facts and draw valid conclusions.

1. Ability to communicate effectively in verbal and written form.

1. Ability to exercise sound judgment under stressful circumstances.
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3. Ability to gather, collect and classify information about data, people and things.

1. Ability to resolve problems.
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3. Ability to prepare and maintain meaningful, concise and accurate records.

SPECIAL REQUIREMENTS: Maintain in his/her possession a Valid State of Ohio Driver’s License not under suspension and must maintain insurability with the Village of Oak Harbor insurance carrier.

TOOLS AND EQUIPMENT USED: Police radios, phones, computer, mainframe computer terminal, personal computer including word and data processing software, copy machine, fax machine, typewriter, commercial and residential alarm and voice logger.

PHYSICAL DEMANDS:

1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk, use hands to finger, handle, or feel objects, tools or controls and reach with hands and arms.

1. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT:

1. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2. 
   
3. The noise level in the work environment is usually moderate.

SELECTION GUIDELINES:

1. Formal application, rating of education and experience, oral interview and reference check, job related tests may be required.

1. The duties listed above are only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

1. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Revised: August 6, 2007 / April 23, 2026