Location:127 Public Square, Cleveland OhioLocation: Cleveland, OH or Buffalo NY preferred.Hybrid Requirement (if within specific cities): Selected candidate resides in Key Bank footprint are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location).Remote Option: If the selected candidate lives outside of KeyBank's geographic footprint, the position will be considered fully remote.JOB BRIEF The first line Risk team within Commercial Bank is responsible for the governance and tactical execution of owning and managing risk, optimizing risk and return, and enabling sound growth with speed for the business.The SeniorRisk Analyst - Merchant Acquiring will have responsibility for card brand compliance. This role will be responsible for ensuring KeyBank's acquiring and merchant compliance with card brand rules by monitoring notifications from the card brands and processors. The Senior Risk Analyst will also work closely with the Credit Risk team to performs functions in support of the daily onboarding, risk monitoring, and periodic reviews of merchants for the KMS platform in conjunction with the credit and risk services provided by Key's vendors.ESSENTIAL JOB FUNCTIONSPrimary job functions include:Resolving card brand compliance issues including but not limited to:Card brand violations and data integrity issuesCard testing notifications and common point of purchase notificationsExcessive dispute and fraud notificationsServe as internal resource for card brand compliance questionsReview card brand publications and notices and communicate as neededDaily merchant risk reviews and investigationsReview concurrence requests from vendors for new applications, funds held, releases, tracking and follow-upMonitor daily suspended transactionsMerchant communication and follow-up (includes internal stakeholders) related to investigations and periodic reviewsCollection placements with external vendorsRespond to Sales staff inquiries related to pending applications and potential opportunitiesParticipate in oversight meetings with internal risk and compliance partnersSupport internal Third-Party governance and due diligence requirements for KMS VendorsPrepare and maintain presentations, deliverables and reporting for governance, risk and vendor forumsEducationBachelor's Degree or equivalent experienceWork Experience3+ years of risk experience within payments, preferred merchant acquiringSkillsUnderstanding of merchant risk, fraud indicators, and risk mitigation practicesInfluence and align stakeholders without direct authority, including navigating compliance and regulatory considerations.Knowledge of merchant boarding systems and processesKnowledge of merchant acquiring risk systems including external tools such as e-commerce monitoringExperience in Excel with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualizationsStrong verbal and written communication skills, with the ability to synthesize and clearly present complex topics through effective PowerPoint presentations.Demonstrates a collaborative mindset, actively contributing to team successConsistently exhibits a strong work ethic, professionalism, and a positive approach to challenges.Strong attention to detail, quality, speed and accuracyAbility to manage multiple priorities effectively and perform well in fastpaced, highpressure environments.Demonstrates a strong commitment to continuous personal growth and professional developmentExperience in Tableau and SQL helpfulPhysical DemandsThis role requires standard office-based physical activities such as sitting, standing, and working at a computer for extended periods.Travel / Driving RequirementsMinimal to no travel expectedCOMPENSATION AND BENEFITSThis position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.Job Posting Expiration Date: 05/01/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.#LI-RemoteKeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.