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Application Support Engineer- Oracle Financial Crimes Platform Job in Cleveland, Ohio US
Monster
 
 
 
 

Job Summary

Company
KeyBank NA
Location
Cleveland, OH
Industries
Government and Military
Job Type
Full Time
Employee
Years of Experience
2+ to 5 Years
Job Reference Code
86815195

Application Support Engineer- Oracle Financial Crimes Platform

About the Job

Location:4910 Tiedeman Road, Brooklyn OhioJob SummaryWe are seeking a Software Engineer to support and enhance the Oracle Financial Crimes Platform (version 8.1.1), a missioncritical system used to enable AntiMoney Laundering (AML) detection, case management, and regulatory reporting. This role is responsible for ensuring the stability, compliance, and controlled evolution of the Oracle FCP 8.1.1 environment through strong engineering practices, disciplined production support, and close partnership with Financial Crimes Risk Management and AML Operations.The ideal candidate has handson experience supporting Oraclebased, batchdriven platforms in highly regulated environments and understands the operational rigor required for financial crimes technology.Key ResponsibilitiesOracle FCP 8.1.1 Platform SupportProvide engineering support for Oracle Financial Crimes Platform v8.1.1, including:Transaction monitoring outputsAlert generation and suppression behaviorEnterprise Case Management (ECM)Downstream regulatory workflows (e.g., CTRrelated processing)Support daily and adhoc batch cycles, scheduled jobs, and data feeds that drive FCP processingTroubleshoot and resolve production issues related to:Missing or unexpected alertsData quality or ingestion issuesBatch failures or performance degradationPerform detailed root cause analysis and document findings in alignment with audit and regulatory expectationsChange, Risk & Control ManagementSupport configuration changes, fixes, and enhancements within the constraints of FCP 8.1.1 architecture and approved governance processesEnsure all changes follow established change management, validation, and separationofduties controlsMaintain technical documentation, runbooks, and operational procedures required for audits, exams, and regulatory reviewsPartner with Risk and Compliance teams to assess regulatory impact of platform changes and production incidentsTesting & Release SupportParticipate in regression testing and validation activities for changes impacting Oracle FCP 8.1.1 and integrated platformsSupport environment coordination, test data preparation, and postrelease verificationAssist with release planning and production readiness activities, ensuring no unintended regulatory or operational impactCollaboration & DeliveryWork closely with AML Operations, Financial Crimes Risk Management, and enterprise technology teams to translate business and regulatory needs into technical outcomesContribute to Agile or Kanbanbased delivery models, including backlog refinement and technical design discussionsAct as a technical escalation point for complex platform issues detected by operations or monitoring toolsRequired QualificationsBachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience5+ years of experience supporting or engineering enterprise applications in regulated environmentsStrong experience with:Oracle databases and SQLBatch processing and scheduled job executionProduction support and incident managementDemonstrated experience working on systems subject to regulatory oversight, audits, and examsStrong analytical, documentation, and communication skillsPreferred QualificationsDirect experience with Oracle Financial Crimes Platform (FCP / FCCM) version 8.x, preferably v8.1.1Familiarity with AML concepts such as transaction monitoring, alert review, and case workflowsExperience supporting platforms integrated with multiple upstream and downstream data sourcesExperience operating in T2/T3 or CIOwnerstyle accountability modelsExposure to financial services regulatory frameworks (BSA/AML, OFAC, CTR/SAR processes)Strong experience with:UNIX - experience with script writingOracle - SQL, Stored ProceduresMainframe experience includingTWS job schedulingJCLLCM (for module migration)WebSphere V9.XJava V1.8Dynatrace - Monitoring and DebuggingBatch processing and scheduled job executionProduction support and incident managementCore CompetenciesAll KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.Physical DemandsGeneral Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.Work Location CategoryHybrid (2+ days)#LI-BS2COMPENSATION AND BENEFITSThis position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.Job Posting Expiration Date: 05/23/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.#LI-HybridKeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

 

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