Job Description

Position Overview

The MDM Lead and Support Senior Manager is responsible for the enterprise-wide strategy, governance, and execution of the Master Data Management (MDM) platform. This role leads multiple teams and/or team leaders across development, support, and data domains, ensuring alignment between business priorities, data strategy, and technology delivery. This position operates at both a strategic and operational level, driving multi-year platform direction, global data governance, and cross-functional initiatives while ensuring high-quality execution and platform stability.

This position will be based onsite at Vertiv's Westerville, OH - HQ office location.

Key Responsibilities

Enterprise Leadership & Strategy

* Define and execute the enterprise MDM strategy and multi-year roadmap

* Align MDM capabilities with global business priorities across functions

* Establish and mature data governance frameworks, policies, and standards

* Drive enterprise initiatives to improve data quality, ownership, and accountability

* Influence leadership decisions regarding data and platform investments

Leadership & Organizational Management

* Lead multiple teams and/or managers across development, support, and data functions

* Design and implement a scalable operating model for global MDM delivery

* Drive talent strategy, succession planning, and leadership development

* Establish performance expectations and accountability frameworks across teams

* Build a culture of ownership, innovation, and continuous improvement

Platform Development & Delivery

* Own and govern a portfolio of initiatives across enhancements, transformation, and support

* Prioritize work across multiple stakeholders, domains, and regions

* Ensure consistent delivery through standardized development practices and governance

* Drive modernization of platform capabilities and architecture evolution

* Oversee end-to-end lifecycle delivery across multiple concurrent initiatives

Platform Operations & Performance

* Establish and monitor enterprise SLAs, KPIs, and performance metrics

* Lead global incident management strategy and escalation frameworks

* Drive improvements in platform stability, reliability, and operational efficiency

* Provide leadership visibility into risks, performance trends, and mitigation plans

* Ensure consistent support models across regions and teams

Technical Architecture & Quality

* Define enterprise architecture standards and integration patterns

* Ensure scalability, performance, and long-term platform sustainability

* Oversee adoption of CI/CD, testing frameworks, and quality standards across teams

* Lead initiatives to reduce technical debt and optimize platform performance

* Partner with enterprise architecture teams on broader system alignment

Data Management & Governance

* Own multi-domain MDM (customer, supplier, product, etc.) at enterprise scale

* Lead large-scale data transformation, migration, and integration initiatives

* Define data ownership, stewardship models, and governance processes

* Drive continuous improvement in data quality and governance maturity

* Ensure alignment with enterprise data and analytics strategies

Financial, Risk & Compliance

* Own budget planning, forecasting, and cost optimization for MDM

* Manage vendor relationships and commercial accountability

* Ensure compliance with SOX, security, and regulatory requirements

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjkxNDgwLjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t