Job Title: Social Services Assistant

Exempt/Nonexempt: Nonexempt

Corps, Institution or Department: Warren, OH

Date: 04/21/2026

Reports To: Corps Officer

GENERAL PURPOSE OF JOB.

Assisting in the daily social service operations of The Salvation Army

ESSENTIAL DUTIES AND RESPONSIBILITIES.

1.

Responsible for all food services to clients including:

•

Processing clients for social service assistance

•

Providing food and other supplies to clients with proper identification

•

Packing pantry bags and lunch bags daily

2.

Maintain a clean, well-stocked and organized pantry (including refrigerator, freezer, shelves and table)

3.

Assist with placing orders with the Second Harvest Food Bank

4.

Receive food truck deliveries and put away inventory

5.

Update client information in SA Inform and Pantry Trak databases

6.

Set up appointments with clients and assist them with funding for rent and utilities when available

7.

Distribute diapers through the Diaper Bank Program and input data into social services

8.

Record all gifts in kind (GIK)

9.

Serve as a referral service for clients seeking resources that may not be available at The Salvation Army

10.

Answer and return phone calls

11.

File, print, scan, fax, type and file various documents

12.

Maintain a clean, neat, and orderly office space and work area(s)

13.

Assist with Christmas applications for clients, assist in packing food baskets and Angel Tree gifts, Christmas Intake, in addition to recording data of Sam’s Club and Walmart Angel Tree Toys

14.

Perform any other duties deemed necessary by the Corp Officers

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM EDUCATION and/or EXPERIENCE.

1.

Basic knowledge of computer skills.

2.

Compliance of keeping to a schedule.

3.

Willingness to work in a fast-paced, team atmosphere.

4.

Flexibility and patience, compassion for people.

5.

Must be able to lift 50lbs.

6.

Must have a current driver’s license.

Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of The Salvation Army.

The employee occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job-related matters and activities.

I have read and understand the job description set forth above. I agree to carry out the responsibilities associated with the position. Furthermore, I have read and will work in accordance with the mission statement set forth above.

Employee Signature ____________________________________________ Date _________________

Department Head ______________________________________________ Date _________________

Divisional Officer _______________________________________________ Date _____________