COMPANY: Elevance Health, Inc.
LOCATION: 4361 Irwin Simpson Road, Mason, OH 45040
TITLE: Infra Services Analyst Senior Advisor
HOURS: Monday to Friday, 8:00 am to 5:00 pm
DUTIES: Solves problems, performs analysis, researches, and tests functions for systems and networks.
Provides trouble resolution on complex problems.
Serves as an escalation point for the most complex systems issues or resolutions.
Develops root cause analysis activities that resolve significant system issues.
Provides advanced trouble resolution and serves as point of technical escalation on complex problems.
Provides advanced technical guidance and leadership to the technical engineers within the organization.
Represents major upgrades and business system replacements in change control.
Develops reports supporting strategy and direction for management.
Acts as a subject matter expert among peers, with manager and senior management.
Serves as technical merger and acquisition lead as needed.
Leads Level 3 and 4 incident recoveries; may organize the efforts of other analysts as part of incident recovery.
Leads root cause analysis efforts.
REQUIREMENTS: Bachelor’s degree in Information Technology, Computer Science, Engineering (any), or related.
Eight (8) years in any occupation with IT or related experience.
Eight (8) years in any occupation with IT or related experience must include: Six (6) years of experience with incident management process and methods. Five (5) years of experience with ServiceNow, eportal incident management tool, and application debugging using eclipse and RAD. Five (5) years of experience with Postman, SOAP, API, Microservices, Apigee, Docker, DataPower, WebSphere, MQ, Message Broker, HTTPS, Kafka and Splunk. Five (5) years of experience with Java, J2EE, Angular JS and Siteminder. Five (5) years of experience in F5 Load Balancer, OAuth security, SSL, IP routing, and firewall technologies, F5, VMWare, and ESX Hosts. Five (5) years of experience with Oracle, SQL, Mongo, DB2, Redis Cache, and data caching. Five (5) years of experience with Cloud platform migrations, monitoring and maintenance, including AWS, Google Cloud, Kafka platform, EKS, Lambda, and S3.
Hybrid Position: Reports to company office in Mason, OH 3 to 4 days a week.
APPLY: https://careers.elevancehealth.com/ Job Ref: JR190941
“Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.”
