Job Description
POSITION SUMMARY
Vertiv is seeking a Senior Engineering Technician - Root Cause Analysis (RCAR Lab) in Delaware, Ohio to support advanced failure analysis and investigative activities on returned components and systems. This role bridges the gap between a traditional test technician and a failure analysis engineer, combining hands-on lab execution with analytical problem-solving and technical reporting.
This position plays a critical role in supporting Vertiv's Root Cause Analysis (RCAR) program by executing complex test procedures, troubleshooting electrical, mechanical and thermal systems, and contributing to data-driven failure investigations. The ideal candidate will demonstrate strong technical aptitude, ownership, and curiosity, with the ability to grow into a more advanced engineering-level analysis role over time.
RESPONSIBILITIES
* Perform detailed failure analysis and root cause investigations on returned components and systems to identify failure modes and contributing factors
* Execute and refine laboratory test procedures, methods of procedure (MOPs), and validation testing to generate accurate, repeatable, and traceable data
* Troubleshoot electrical, mechanical, thermal, and electro-mechanical assemblies using schematics, drawings, instrumentation, and system knowledge
* Collect, analyze, and document failure data to support RCAR conclusions and technical reporting
* Partner closely with engineering to evaluate failure hypotheses using structured methodologies (5-Why, Fishbone, FMEA, etc.)
* Support development of technical reports and contribute to customer-facing RCAR deliverables
* Operate and maintain advanced lab equipment and test systems (oscilloscopes, data acquisition systems, power quality analyzers, etc.)
* Support advanced analysis techniques such as X-ray, FTIR, SEM, or coordinate with internal/external labs as needed
* Own day-to-day lab operations including equipment readiness, calibration tracking, organization, and 5S activities
* Manage multiple concurrent investigations, ensuring timelines, priorities, and deliverables are met
* Interface with cross-functional teams including engineering, field service, quality, product, and suppliers
* Support continuous improvement of lab processes, test methods, and investigation efficiency
* Participate in product training and develop deeper system-level understanding of Vertiv technologies
* Contribute to building RCAR capability, documentation standards, and knowledge sharing across the team
QUALIFICATIONS
Minimum Requirements
* 5+ years of experience in testing, troubleshooting, or technical analysis roles
* Strong hands-on experience with electrical and/or mechanical systems
* Demonstrated ability to troubleshoot complex systems and interpret schematics and technical documentation
* Experience using laboratory instrumentation (oscilloscopes, data loggers, power analyzers, etc.)
* Strong analytical and problem-solving skills with attention to detail
* Effective written and verbal communication skills
Preferred Qualifications
* Experience in failure analysis, root cause analysis, or investigative engineering environments
* Background in UPS systems, power distribution, thermal systems, or similar industries
* Familiarity with structured problem-solving methodologies (8D, FMEA, Six Sigma, Kepner-Tregoe)
* Experience supporting or contributing to technical reports or customer deliverables
* Exposure to advanced analysis methods (SEM, X-ray, materials analysis, etc.)
* Associate or Bachelor's degree in Electrical Engineering, Mechanical Eng
Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjEzNjIxLjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t
