Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.
Overview:
Seeking a Customer Service Specialist to serve as the first point of contact. This role supports daily front-desk operations, conducts intake, provides resource referrals, and assists with administrative and program support to ensure smooth operations.
Key Responsibilities:
* Serve as front-desk receptionist; handle walk-ins and inbound calls
* Conduct client intake and assess service/resource needs
* Provide referrals and general program information
* Schedule intakes and appointments; manage calendars
* Support electronic record keeping and client file maintenance
* Assist with training and support of customer service staff
* Coordinate with internal teams to support program capacity and operations
* Prepare correspondence, forms, reports, and basic clerical documentation
* Support mail processing, scanning, faxing, and office supply requests
* Ensure secure handling of confidential client information
Qualifications:
* Prior customer service, receptionist, or intake experience preferred
* Ability to communicate clearly and professionally with diverse populations
* Proficient with basic office systems and data entry
* Bilingual (Spanish/English) strongly preferred
* Strong organizational skills and attention to detail
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc /
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjg0OTY1LjEwNTA4QGJlYWNvbmhpbGxjb21wLmFwbGl0cmFrLmNvbQ
