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Computer and Information Systems Managers

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

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    Work Activities

    Work Activities

    • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
    • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
    • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
    • Prepare and review operational reports or project progress reports.
    • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
    • Provide users with technical support for computer problems.
    • Stay abreast of advances in technology.
    • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
    • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
    • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
    • Recruit, hire, train and supervise staff, or participate in staffing decisions.
    • Develop and interpret organizational goals, policies, and procedures.
    • Manage backup, security and user help systems.
    • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
    • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
    • Assign and review the work of systems analysts, programmers, and other computer-related workers.
    • Recruit, hire, train and supervise staff, or participate in staffing decisions.
    • Develop and interpret organizational goals, policies, and procedures.
    • Purchase necessary equipment.
    • Develop and interpret organizational goals, policies, and procedures.
    • Evaluate data processing proposals to assess project feasibility and requirements.
    • Control operational budget and expenditures.
    • Review project plans to plan and coordinate project activity.
    • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
    • Recruit, hire, train and supervise staff, or participate in staffing decisions.

    Skills

    • Reading Comprehension

      Reading work-related information.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Writing

      Writing things for co-workers or customers.

    • Speaking

      Talking to others.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Coordination

      Changing what is done based on other people's actions.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Service Orientation

      Looking for ways to help people.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Management of Material Resources

      Managing equipment and materials.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Instructing

      Teaching people how to do something.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Technology Design

      Making equipment and technology useful for customers.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Mathematics

      Using math to solve problems.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Time Management

      Managing your time and the time of other people.

    • Programming

      Writing computer programs.

    • Operation and Control

      Using equipment or systems.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Social Perceptiveness

      Understanding people's reactions.

    • Negotiation

      Bringing people together to solve differences.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Repairing

      Repairing machines or systems using the right tools.

    • Science

      Using scientific rules and strategies to solve problems.

    WorkKeys®

    Applied Math
    6
    Workplace Documents
    5
    Graphic Literacy
    5

    Abilities

    • Near Vision

      Seeing details up close.

    • Spatial Orientation

      Knowing where things are around you.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Speech Clarity

      Speaking clearly.

    • Selective Attention

      Paying attention to something without being distracted.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Originality

      Creating new and original ideas.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Problem Sensitivity

      Noticing when problems happen.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Information Ordering

      Ordering or arranging things.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Speech Recognition

      Recognizing spoken words.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Oral Comprehension

      Listening and understanding what people say.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Category Flexibility

      Grouping things in different ways.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Far Vision

      Seeing details that are far away.

    • Night Vision

      Seeing at night or under low light.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Written Expression

      Communicating by writing.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Deductive Reasoning

      Using rules to solve problems.

    • Oral Expression

      Communicating by speaking.

    • Written Comprehension

      Reading and understanding what is written.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Time Sharing

      Doing two or more things at the same time.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Trunk Strength

      Using your lower back and stomach.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    Knowledge

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 129850/yr
    • Typical Salary
    • Ohio Hourly Wage 62.43/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 13,110
    • Yearly Projected Openings 1000

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business.They do well at jobs that need:
    • Attention to Detail
    • Integrity
    • Dependability
    • Initiative
    • Cooperation
    • Analytical Thinking

    Tools

    • Access servers
    • Computer servers
    • Computer tool kits
    • High end computer servers
    • Inkjet printers
    • Integrated services digital network ISDN access devices
    • Laser fax machine
    • Laser printers
    • Mainframe computers
    • Network analyzers
    • Network interface cards
    • Network routers
    • Network switches
    • Peripheral controller cards
    • Personal computers
    • Photocopiers
    • Print servers
    • Punches or nail sets or drifts
    • Screwdrivers
    • Teleconference equipment

    Technology

    • Access software
    • Accounting software
    • Analytical or scientific software
    • Application server software
    • Backup or archival software
    • Business intelligence and data analysis software
    • Calendar and scheduling software
    • Cloud-based data access and sharing software
    • Cloud-based management software
    • Cloud-based protection or security software
    • Communications server software
    • Compliance software
    • Configuration management software
    • Content workflow software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base reporting software
    • Data base user interface and query software
    • Data mining software
    • Desktop publishing software
    • Development environment software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Enterprise system management software
    • Filesystem software
    • Financial analysis software
    • Graphical user interface development software
    • Helpdesk or call center software
    • Human resources software
    • Internet browser software
    • LAN software
    • Metadata management software
    • Network conferencing software
    • Network connectivity terminal emulation software
    • Network monitoring software
    • Network security and virtual private network VPN equipment software
    • Object or component oriented development software
    • Object oriented data base management software
    • Office suite software
    • Operating system software
    • Platform interconnectivity software
    • Portal server software
    • Presentation software
    • Process mapping and design software
    • Project management software
    • Requirements analysis and system architecture software
    • Software defined networking/ virtualization software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Transaction server software
    • Video creation and editing software
    • Web page creation and editing software
    • Web platform development software
    • Wireless software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
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