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First-Line Supervisors of Correctional Officers

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Directly supervise and coordinate activities of correctional officers and jailers.

    Work Activities
    • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
    • Take, receive, or check periodic inmate counts.
    • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
    • Respond to emergencies, such as escapes.
    • Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
    • Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
    • Resolve problems between inmates.
    • Supervise or perform searches of inmates or their quarters to locate contraband items.
    • Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
    • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
    • Instruct employees or provide on-the-job training.
    • Carry injured offenders or employees to safety and provide emergency first aid when necessary.
    • Develop work or security procedures.
    • Set up employee work schedules.
    • Supervise activities such as searches, shakedowns, riot control, or institutional tours.
    • Examine incoming or outgoing mail to ensure conformance with regulations.
    • Conduct roll calls of correctional officers.
    • Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
    • Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.
    • Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
    • Convey correctional officers' or inmates' complaints to superiors.
    • Review offender information to identify issues that require special attention.
    Skills
    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Coordination

      Adjusting actions in relation to others' actions.

    • Critical Thinking

      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

    WorkKeys®
    Applied Math
    4
    Workplace Documents
    5
    Graphic Literacy
    5
    Abilities
    • Problem Sensitivity

      The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

    • Deductive Reasoning

      The ability to apply general rules to specific problems to produce answers that make sense.

    • Inductive Reasoning

      The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

    Knowledge
    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    Career Video
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    Pay
    • Ohio Annual Salary $66,630/yr
    • Typical Salary
    • Ohio Hourly Wage $32.03/hr
    • Typical Hourly Wage
    Ohio Employment Trends
    • Currently Employed 590
    • Yearly Projected Openings 30
    Typical Education
    Personality
    Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:
    • Dependability
    • Integrity
    • Self Control
    • Attention to Detail
    • Stress Tolerance
    • Adaptability/Flexibility
    Tools
    • Security metal detector
    • Minivans or vans
    • Handguns
    • Body armour
    • Automobiles or cars
    Technology
    • Word processing software
    • Electronic mail software
    • Data base user interface and query software