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Retail Loss Prevention Specialists

Implement procedures and systems to prevent merchandise loss. Conduct audits and investigations of employee activity. May assist in developing policies, procedures, and systems for safeguarding assets.

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    Work Activities

    Work Activities

    • Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
    • Testify in civil or criminal court proceedings.
    • Inspect buildings, equipment, or access points to determine security risks.
    • Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
    • Apprehend shoplifters in accordance with guidelines.
    • Collaborate with law enforcement agencies to report or investigate crimes.
    • Maintain documentation or reports on security-related incidents or investigations.
    • Identify and report safety concerns to maintain a safe shopping and working environment.
    • Inspect buildings, equipment, or access points to determine security risks.
    • Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
    • Implement or monitor processes to reduce property or financial losses.
    • Train establishment personnel in loss prevention activities.
    • Recommend new or improved processes or equipment to reduce risk exposure.
    • Investigate known or suspected internal theft, external theft, or vendor fraud.
    • Prepare written reports on investigations.
    • Conduct employee background investigations and review reports with operational or human resources managers.
    • Direct work of contract security officers or other loss prevention agents.
    • Recommend methods to reduce potential financial fraud losses.
    • Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders.
    • Identify and report merchandise or stock shortages.
    • Conduct store audits to identify problem areas or procedural deficiencies.
    • Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.

    Skills

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Mathematics

      Using math to solve problems.

    • Science

      Using scientific rules and strategies to solve problems.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Coordination

      Changing what is done based on other people's actions.

    • Programming

      Writing computer programs.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Time Management

      Managing your time and the time of other people.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Negotiation

      Bringing people together to solve differences.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Technology Design

      Making equipment and technology useful for customers.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Operation and Control

      Using equipment or systems.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Repairing

      Repairing machines or systems using the right tools.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Reading Comprehension

      Reading work-related information.

    • Writing

      Writing things for co-workers or customers.

    • Speaking

      Talking to others.

    • Social Perceptiveness

      Understanding people's reactions.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Instructing

      Teaching people how to do something.

    • Service Orientation

      Looking for ways to help people.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Management of Material Resources

      Managing equipment and materials.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Far Vision

      Seeing details that are far away.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Speech Clarity

      Speaking clearly.

    • Originality

      Creating new and original ideas.

    • Problem Sensitivity

      Noticing when problems happen.

    • Oral Expression

      Communicating by speaking.

    • Information Ordering

      Ordering or arranging things.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Night Vision

      Seeing at night or under low light.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Written Comprehension

      Reading and understanding what is written.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Trunk Strength

      Using your lower back and stomach.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Spatial Orientation

      Knowing where things are around you.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Selective Attention

      Paying attention to something without being distracted.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Written Expression

      Communicating by writing.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Deductive Reasoning

      Using rules to solve problems.

    • Oral Comprehension

      Listening and understanding what people say.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Near Vision

      Seeing details up close.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Category Flexibility

      Grouping things in different ways.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Time Sharing

      Doing two or more things at the same time.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Speech Recognition

      Recognizing spoken words.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    Knowledge

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

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    Pay

    • Ohio Annual Salary 34620/yr
    • Typical Salary
    • Ohio Hourly Wage 16.64/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 4,360
    • Yearly Projected Openings 1080

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Integrity
    • Self Control
    • Attention to Detail
    • Stress Tolerance
    • Cooperation
    • Dependability

    Tools

    • Alarm systems
    • Cash registers
    • Closed circuit television CCTV system
    • Digital camcorders or video cameras
    • Digital video disk players or recorders
    • Fire alarm systems
    • Laser cutting machine
    • Laser fax machine
    • Mechanical lock system
    • Motion detectors
    • Notebook computers
    • Personal computers
    • Photocopiers
    • Scanners
    • Security cameras
    • Security metal detector
    • Security or access control systems
    • Special purpose telephones
    • Two way radios

    Technology

    • Analytical or scientific software
    • Data base user interface and query software
    • Electronic mail software
    • Enterprise application integration software
    • Office suite software
    • Operating system software
    • Presentation software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Word processing software

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