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Combined Food Preparation and Serving Workers, Including Fast Food

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Perform duties which combine preparing and serving food and nonalcoholic beverages.

    Work Activities
    • Communicate with customers regarding orders, comments, and complaints.
    • Accept payment from customers, and make change as necessary.
    • Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.
    • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
    • Clean and organize eating, service, and kitchen areas.
    • Monitor and order supplies or food items and restock as necessary to maintain inventory.
    • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
    • Collect and return dirty dishes to the kitchen for washing.
    • Wash dishes, glassware, and silverware after meals.
    • Distribute food to servers.
    • Notify kitchen personnel of shortages or special orders.
    • Relay food orders to cooks.
    • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
    • Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
    • Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers.
    • Cook or reheat food items such as french fries.
    • Arrange tables and decorations according to instructions.
    • Serve food and beverages to guests at banquets or other social functions.
    • Provide caterers with assistance in food preparation or service.
    • Plan, prepare, and deliver meals to individuals with special dietary needs.
    • Perform personnel activities such as supervising and training employees.
    Skills
    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Service Orientation

      Actively looking for ways to help people.

    • Speaking

      Talking to others to convey information effectively.

    WorkKeys®
    Applied Math
    3
    Workplace Documents
    3
    Graphic Literacy
    4
    Abilities
    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Speech Recognition

      The ability to identify and understand the speech of another person.

    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    Knowledge
    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    Career Video
    Video not available
    Additional videos and more information available on CareerOneStop
    Pay
    • Ohio Annual Salary $19,810/yr
    • Typical Salary
    • Ohio Hourly Wage $9.53/hr
    • Typical Hourly Wage
    Ohio Employment Trends
    • Currently Employed 163,180
    • Yearly Projected Openings 31,700
    Typical Education
    Personality
    Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:
    • Self Control
    • Dependability
    • Cooperation
    • Attention to Detail
    • Adaptability/Flexibility
    • Initiative
    Tools
    • Point of sale POS terminal
    • Magnetic stripe readers and encoders
    • Commercial use food warmers
    • Commercial use deep fryers
    • Bar code reader equipment
    Technology
    • Spreadsheet software
    • Point of sale POS software
    • Office suite software
    • Data base user interface and query software
    Tags
    • Bright Outlook occupations will grow rapidly in the next few years, have a large number of openings, or are new and emerging careers.