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Loan Interviewers and Clerks

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

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    Work Activities

    Work Activities

    • Check value of customer collateral to be held as loan security.
    • Schedule and conduct closings of mortgage transactions.
    • Submit loan applications with recommendation for underwriting approval.
    • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
    • Answer questions and advise customers regarding loans and transactions.
    • Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
    • Accept payment on accounts.
    • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
    • File and maintain loan records.
    • Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
    • Present loan and repayment schedules to customers.
    • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
    • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
    • Establish credit limits and grant extensions of credit on overdue accounts.
    • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
    • Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
    • Record applications for loan and credit, loan information, and disbursements of funds, using computers.
    • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
    • Verify and examine information and accuracy of loan application and closing documents.
    • Interview loan applicants to obtain personal and financial data and to assist in completing applications.
    • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.

    Skills

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Programming

      Writing computer programs.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Repairing

      Repairing machines or systems using the right tools.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Instructing

      Teaching people how to do something.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Reading Comprehension

      Reading work-related information.

    • Writing

      Writing things for co-workers or customers.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Social Perceptiveness

      Understanding people's reactions.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Negotiation

      Bringing people together to solve differences.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Coordination

      Changing what is done based on other people's actions.

    • Service Orientation

      Looking for ways to help people.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Technology Design

      Making equipment and technology useful for customers.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Speaking

      Talking to others.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Mathematics

      Using math to solve problems.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Operation and Control

      Using equipment or systems.

    • Management of Material Resources

      Managing equipment and materials.

    • Science

      Using scientific rules and strategies to solve problems.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Time Management

      Managing your time and the time of other people.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Spatial Orientation

      Knowing where things are around you.

    • Originality

      Creating new and original ideas.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Problem Sensitivity

      Noticing when problems happen.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Category Flexibility

      Grouping things in different ways.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Speech Clarity

      Speaking clearly.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Deductive Reasoning

      Using rules to solve problems.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Oral Expression

      Communicating by speaking.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Oral Comprehension

      Listening and understanding what people say.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Selective Attention

      Paying attention to something without being distracted.

    • Night Vision

      Seeing at night or under low light.

    • Speech Recognition

      Recognizing spoken words.

    • Time Sharing

      Doing two or more things at the same time.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Trunk Strength

      Using your lower back and stomach.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Near Vision

      Seeing details up close.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Far Vision

      Seeing details that are far away.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Written Comprehension

      Reading and understanding what is written.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Information Ordering

      Ordering or arranging things.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Written Expression

      Communicating by writing.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Hearing Sensitivity

      Telling the difference between sounds.

    Knowledge

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

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    Pay

    • Ohio Annual Salary 41690/yr
    • Typical Salary
    • Ohio Hourly Wage 20.05/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 12,510
    • Yearly Projected Openings 1320

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Attention to Detail
    • Integrity
    • Dependability
    • Cooperation
    • Initiative
    • Self Control

    Tools

    • Inkjet printers
    • Laser fax machine
    • Notebook computers
    • Personal computers
    • Photocopiers
    • Printer calculator
    • Scanners

    Technology

    • Accounting software
    • Customer relationship management CRM software
    • Desktop publishing software
    • Electronic mail software
    • Financial analysis software
    • Internet browser software
    • Office suite software
    • Operating system software
    • Presentation software
    • Spreadsheet software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.

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