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Stock Clerks, Sales Floor

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Receive, store, and issue sales floor merchandise. Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.

    Work Activities
    • Answer customers' questions about merchandise and advise customers on merchandise selection.
    • Stamp, attach, or change price tags on merchandise, referring to price list.
    • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
    • Compare merchandise invoices to items actually received to ensure that shipments are correct.
    • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
    • Transport packages to customers' vehicles.
    • Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
    • Take inventory or examine merchandise to identify items to be reordered or replenished.
    • Receive, open, unpack and issue sales floor merchandise.
    • Clean display cases, shelves, and aisles.
    • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
    • Pack customer purchases in bags or cartons.
    Skills
    • Speaking

      Talking to others to convey information effectively.

    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Service Orientation

      Actively looking for ways to help people.

    WorkKeys®
    Applied Math
    3
    Workplace Documents
    3
    Graphic Literacy
    4
    Abilities
    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    • Speech Clarity

      The ability to speak clearly so others can understand you.

    • Category Flexibility

      The ability to generate or use different sets of rules for combining or grouping things in different ways.

    Knowledge
    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    Career Video
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    Pay
    • Ohio Annual Salary $26,150/yr
    • Typical Salary
    • Ohio Hourly Wage $12.57/hr
    • Typical Hourly Wage
    Ohio Employment Trends
    • Currently Employed 83,960
    • Yearly Projected Openings 11,110
    Typical Education
    Personality
    Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:
    • Cooperation
    • Dependability
    • Self Control
    • Stress Tolerance
    • Attention to Detail
    • Adaptability/Flexibility
    Tools
    • Workshop cranes
    • Pallet trucks
    • Hoists
    • Forklifts
    • Dollies
    Technology
    • Operating system software
    • Inventory management software
    • Electronic mail software
    • Data base user interface and query software
    • Calendar and scheduling software
    Tags
    • Bright Outlook occupations will grow rapidly in the next few years, have a large number of openings, or are new and emerging careers.