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Mail Clerks and Mail Machine Operators, Except Postal Service

Prepare incoming and outgoing mail for distribution. Time-stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

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    Work Activities

    Work Activities

    • Fold letters or circulars and insert them in envelopes.
    • Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.
    • Use equipment, such as forklifts and automated "trains," to move containers of mail.
    • Contact delivery or courier services to arrange delivery of letters and parcels.
    • Inspect mail machine output for defects and determine how to eliminate causes of any defects.
    • Affix postage to packages or letters by hand, or stamp materials, using postage meters.
    • Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.
    • Answer inquiries regarding shipping or mailing policies.
    • Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
    • Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
    • Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
    • Seal or open envelopes, by hand or by using machines.
    • Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
    • Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.
    • Sell mail products, and accept payment for products and mailing charges.
    • Read production orders to determine types and sizes of items scheduled for printing and mailing.
    • Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets.
    • Clear jams in sortation equipment.
    • Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
    • Stamp dates and times of receipt of incoming mail.
    • Release packages or letters to customers upon presentation of written notices or other identification.
    • Add ink, fill paste reservoirs, and change machine ribbons when necessary.
    • Sell mail products, and accept payment for products and mailing charges.
    • Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
    • Wrap packages or bundles by hand, or by using tying machines.
    • Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
    • Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.
    • Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
    • Mail merchandise samples or promotional literature in response to requests.
    • Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
    • Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
    • Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.

    Skills

    • Service Orientation

      Looking for ways to help people.

    • Negotiation

      Bringing people together to solve differences.

    • Instructing

      Teaching people how to do something.

    • Repairing

      Repairing machines or systems using the right tools.

    • Time Management

      Managing your time and the time of other people.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Programming

      Writing computer programs.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Science

      Using scientific rules and strategies to solve problems.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Mathematics

      Using math to solve problems.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Management of Material Resources

      Managing equipment and materials.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Social Perceptiveness

      Understanding people's reactions.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Operation and Control

      Using equipment or systems.

    • Coordination

      Changing what is done based on other people's actions.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Writing

      Writing things for co-workers or customers.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Speaking

      Talking to others.

    • Reading Comprehension

      Reading work-related information.

    • Technology Design

      Making equipment and technology useful for customers.

    • Persuasion

      Talking people into changing their minds or their behavior.

    WorkKeys®

    Applied Math
    3
    Workplace Documents
    3
    Graphic Literacy
    4

    Abilities

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Oral Comprehension

      Listening and understanding what people say.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Problem Sensitivity

      Noticing when problems happen.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Originality

      Creating new and original ideas.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Deductive Reasoning

      Using rules to solve problems.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Written Comprehension

      Reading and understanding what is written.

    • Far Vision

      Seeing details that are far away.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Spatial Orientation

      Knowing where things are around you.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Near Vision

      Seeing details up close.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Speech Recognition

      Recognizing spoken words.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Written Expression

      Communicating by writing.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Selective Attention

      Paying attention to something without being distracted.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Oral Expression

      Communicating by speaking.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Category Flexibility

      Grouping things in different ways.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Information Ordering

      Ordering or arranging things.

    • Time Sharing

      Doing two or more things at the same time.

    • Night Vision

      Seeing at night or under low light.

    • Trunk Strength

      Using your lower back and stomach.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Speech Clarity

      Speaking clearly.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    Knowledge

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 29580/yr
    • Typical Salary
    • Ohio Hourly Wage 14.22/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 3,560
    • Yearly Projected Openings 380

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Integrity
    • Self Control
    • Dependability
    • Attention to Detail
    • Cooperation
    • Stress Tolerance

    Tools

    • Addressing machines
    • Automated storage or retrieval systems
    • Automatic postal or mailing machine
    • Carts
    • Cash registers
    • Desktop calculator
    • Digital duplicators
    • Dollies
    • Franking or postage machines
    • Hand trucks or accessories
    • Inkjet printers
    • Laminators
    • Laser fax machine
    • Letter folders
    • Mail opening machines
    • Mail sealing machines
    • Microfiche or microfilm viewers
    • Non metallic baskets
    • Non metallic bins
    • Personal computers
    • Photocopiers
    • Postal scales
    • Scanners
    • Sorters
    • Special purpose telephones
    • Time stamping machines
    • Tugger
    • Two way radios
    • Tying machines

    Technology

    • Accounting software
    • Data base user interface and query software
    • Document management software
    • Electronic mail software
    • Internet browser software
    • Mailing and shipping software
    • Office suite software
    • Operating system software
    • Presentation software
    • Spreadsheet software
    • Word processing software

    Tags

    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.

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