Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
Work Activities
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Reassemble machines after making repairs or replacing parts.
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Converse with customers to determine details of equipment problems.
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Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
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Advise customers concerning equipment operation, maintenance, or programming.
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Align, adjust, or calibrate equipment according to specifications.
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Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
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Travel to customers' stores or offices to service machines or to provide emergency repair service.
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Maintain parts inventories and order any additional parts needed for repairs.
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Operate machines to test functioning of parts or mechanisms.
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Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
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Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
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Maintain records of equipment maintenance work or repairs.
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Test new systems to ensure that they are in working order.
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Complete repair bills, shop records, time cards, or expense reports.
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Install and configure new equipment, including operating software or peripheral equipment.
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Analyze equipment performance records to assess equipment functioning.
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Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
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Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
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Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
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Assemble machines according to specifications, using hand or power tools and measuring devices.
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Lay cable and hook up electrical connections between machines, power sources, and phone lines.
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Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
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Calibrate testing instruments.
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Fill machines with toners, inks, or other duplicating fluids.
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Train new repairers.
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Repairing
Repairing machines or systems using the needed tools.
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
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Near Vision
The ability to see details at close range (within a few feet of the observer).
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Education
Some college, no degree
- Work Experience
No work experience
- Training
Less than 1 month on-the-job training
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Looking for technical training programs?
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Realistic:
People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
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Attention to Detail
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Analytical Thinking
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Independence
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Dependability
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Persistence
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Initiative
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Signal generators
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Network analyzers
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Bare printed circuit boards
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Air compressors
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Adjustable widemouth pliers
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Web platform development software
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Operating system software
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Enterprise application integration software
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Electronic mail software
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Data base user interface and query software
