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Computer, Automated Teller, and Office Machine Repairers

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Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

    Work Activities
    • Reassemble machines after making repairs or replacing parts.
    • Converse with customers to determine details of equipment problems.
    • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
    • Advise customers concerning equipment operation, maintenance, or programming.
    • Align, adjust, or calibrate equipment according to specifications.
    • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
    • Travel to customers' stores or offices to service machines or to provide emergency repair service.
    • Maintain parts inventories and order any additional parts needed for repairs.
    • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
    • Operate machines to test functioning of parts or mechanisms.
    • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
    • Maintain records of equipment maintenance work or repairs.
    • Test new systems to ensure that they are in working order.
    • Complete repair bills, shop records, time cards, or expense reports.
    • Install and configure new equipment, including operating software or peripheral equipment.
    • Analyze equipment performance records to assess equipment functioning.
    • Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
    • Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
    • Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
    • Assemble machines according to specifications, using hand or power tools and measuring devices.
    • Lay cable and hook up electrical connections between machines, power sources, and phone lines.
    • Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
    • Calibrate testing instruments.
    • Fill machines with toners, inks, or other duplicating fluids.
    • Train new repairers.
    Skills
    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Repairing

      Repairing machines or systems using the needed tools.

    • Critical Thinking

      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

    WorkKeys®
    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4
    Abilities
    • Near Vision

      The ability to see details at close range (within a few feet of the observer).

    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    Knowledge
    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    Career Video
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    Pay
    • Ohio Annual Salary $33,230/yr
    • Typical Salary
    • Ohio Hourly Wage $15.98/hr
    • Typical Hourly Wage
    Ohio Employment Trends
    • Currently Employed 3,920
    • Yearly Projected Openings 350
    Typical Education
    Personality
    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions. They do well at jobs that need:
    • Attention to Detail
    • Analytical Thinking
    • Independence
    • Dependability
    • Persistence
    • Initiative
    Tools
    • Soldering iron
    • Signal generators
    • Network analyzers
    • Drill press or radial drill
    • Delivery trucks
    Technology
    • Word processing software
    • Web platform development software
    • Operating system software
    • Enterprise application integration software
    • Electronic mail software
    Tags
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.