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Telecommunications Equipment Installers and Repairers, Except Line Installers

Install, set up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

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    Work Activities

    Work Activities

    • Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
    • Clean and maintain tools, test equipment, and motor vehicles.
    • Remove loose wires and other debris after work is completed.
    • Perform database verifications, using computers.
    • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
    • Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.
    • Examine telephone transmission facilities to determine requirements for new or additional telephone services.
    • Maintain computer and manual records pertaining to facilities and equipment.
    • Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
    • Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
    • Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
    • Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
    • Inspect equipment on a regular basis to ensure proper functioning.
    • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
    • Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
    • Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
    • Place intercept circuits on terminals to handle vacant lines in central office installations.
    • Note differences in wire and cable colors so that work can be performed correctly.
    • Designate cables available for use.
    • Clean and maintain tools, test equipment, and motor vehicles.
    • Repair or replace faulty equipment, such as defective and damaged telephones, wires, switching system components, and associated equipment.
    • Test connections to ensure that power supplies are adequate and that communications links function.
    • Remove and remake connections to change circuit layouts, following work orders or diagrams.
    • Remove and replace plug-in circuit equipment.
    • Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
    • Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
    • Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
    • Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
    • Enter codes needed to correct electronic switching system programming.
    • Program computerized switches and switchboards to provide requested features.
    • Provide input into the design and manufacturing of new equipment.
    • Dig holes or trenches as necessary for equipment installation and access.
    • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
    • Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
    • Collaborate with other workers to locate and correct malfunctions.
    • Clean and maintain tools, test equipment, and motor vehicles.
    • Drive crew trucks to and from work areas.
    • Measure distances from landmarks to identify exact installation sites for equipment.
    • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
    • Install updated software and programs that maintain existing software or provide requested features, such as time-correlated call routing.
    • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
    • Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
    • Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
    • Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
    • Adjust or modify equipment to enhance equipment performance or to respond to customer requests.

    Skills

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Technology Design

      Making equipment and technology useful for customers.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Programming

      Writing computer programs.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Speaking

      Talking to others.

    • Mathematics

      Using math to solve problems.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Negotiation

      Bringing people together to solve differences.

    • Time Management

      Managing your time and the time of other people.

    • Reading Comprehension

      Reading work-related information.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Repairing

      Repairing machines or systems using the right tools.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Social Perceptiveness

      Understanding people's reactions.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Operation and Control

      Using equipment or systems.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Service Orientation

      Looking for ways to help people.

    • Management of Material Resources

      Managing equipment and materials.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Science

      Using scientific rules and strategies to solve problems.

    • Writing

      Writing things for co-workers or customers.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Coordination

      Changing what is done based on other people's actions.

    • Instructing

      Teaching people how to do something.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Deductive Reasoning

      Using rules to solve problems.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Selective Attention

      Paying attention to something without being distracted.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Night Vision

      Seeing at night or under low light.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Information Ordering

      Ordering or arranging things.

    • Written Comprehension

      Reading and understanding what is written.

    • Spatial Orientation

      Knowing where things are around you.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Originality

      Creating new and original ideas.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Far Vision

      Seeing details that are far away.

    • Oral Comprehension

      Listening and understanding what people say.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Oral Expression

      Communicating by speaking.

    • Category Flexibility

      Grouping things in different ways.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Trunk Strength

      Using your lower back and stomach.

    • Written Expression

      Communicating by writing.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Time Sharing

      Doing two or more things at the same time.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Speech Clarity

      Speaking clearly.

    • Speech Recognition

      Recognizing spoken words.

    • Problem Sensitivity

      Noticing when problems happen.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Near Vision

      Seeing details up close.

    Knowledge

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

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    Pay

    • Ohio Annual Salary 60730/yr
    • Typical Salary
    • Ohio Hourly Wage 29.2/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 5,680
    • Yearly Projected Openings 620

    Typical Education

    Personality

    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions.They do well at jobs that need:
    • Dependability
    • Integrity
    • Attention to Detail
    • Cooperation
    • Adaptability/Flexibility
    • Analytical Thinking

    Tools

    • Adjustable wrenches
    • Cable splicing kits
    • Circuit tester
    • Circuit tracers
    • Diagonal cut pliers
    • Fiber optic fault locators
    • Flashlight
    • GFI circuit testers
    • Hex keys
    • Insulated scissors
    • Insulated screwdriver
    • Ladders
    • Longnose pliers
    • Multimeters
    • Network punchdown tool
    • Nut drivers
    • Personal computers
    • Portable data input terminals
    • Screwdrivers
    • Slip joint pliers
    • Stripping tools
    • Tablet computers
    • Tape measures
    • Telephone test set
    • Utility knives
    • Voice data video cable tester
    • Voltage or current meters
    • Wire cutters
    • Wire or cable cutter
    • Wire-stripping pliers

    Technology

    • Analytical or scientific software
    • Communications server software
    • Expert system software
    • Industrial control software
    • Internet protocol IP multimedia subsystem software
    • Office suite software
    • Operating system software
    • Presentation software
    • Spreadsheet software
    • Web platform development software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.

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