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Software Quality Assurance Analysts and Testers

Develop and execute software tests to identify software problems and their causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software or web developers. Create and maintain databases of known defects. May participate in software design reviews to provide input on functional requirements, operational characteristics, product designs, and schedules.

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    Work Activities

    Work Activities

    • Develop or specify standards, methods, or procedures to determine product quality or release readiness.
    • Plan test schedules or strategies in accordance with project scope or delivery dates.
    • Investigate customer problems referred by technical support.
    • Provide feedback and recommendations to developers on software usability and functionality.
    • Monitor bug resolution efforts and track successes.
    • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
    • Install, maintain, or use software testing programs.
    • Monitor bug resolution efforts and track successes.
    • Monitor program performance to ensure efficient and problem-free operations.
    • Identify, analyze, and document problems with program function, output, online screen, or content.
    • Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
    • Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
    • Identify program deviance from standards, and suggest modifications to ensure compliance.
    • Design or develop automated testing tools.
    • Plan test schedules or strategies in accordance with project scope or delivery dates.
    • Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
    • Design test plans, scenarios, scripts, or procedures.
    • Create or maintain databases of known test defects.
    • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
    • Visit beta testing sites to evaluate software performance.
    • Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
    • Update automated test scripts to ensure currency.
    • Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
    • Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
    • Identify, analyze, and document problems with program function, output, online screen, or content.
    • Document test procedures to ensure replicability and compliance with standards.
    • Conduct historical analyses of test results.
    • Document software defects, using a bug tracking system, and report defects to software developers.
    • Install and configure recreations of software production environments to allow testing of software performance.
    • Evaluate or recommend software for testing or bug tracking.
    • Document software defects, using a bug tracking system, and report defects to software developers.
    • Identify, analyze, and document problems with program function, output, online screen, or content.
    • Coordinate user or third-party testing.
    • Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
    • Test system modifications to prepare for implementation.
    • Identify program deviance from standards, and suggest modifications to ensure compliance.
    • Evaluate or recommend software for testing or bug tracking.

    Skills

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Coordination

      Changing what is done based on other people's actions.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Reading Comprehension

      Reading work-related information.

    • Writing

      Writing things for co-workers or customers.

    • Science

      Using scientific rules and strategies to solve problems.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Negotiation

      Bringing people together to solve differences.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Operation and Control

      Using equipment or systems.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Mathematics

      Using math to solve problems.

    • Social Perceptiveness

      Understanding people's reactions.

    • Programming

      Writing computer programs.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Service Orientation

      Looking for ways to help people.

    • Repairing

      Repairing machines or systems using the right tools.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Technology Design

      Making equipment and technology useful for customers.

    • Instructing

      Teaching people how to do something.

    • Time Management

      Managing your time and the time of other people.

    • Management of Material Resources

      Managing equipment and materials.

    • Speaking

      Talking to others.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    WorkKeys®

    Applied Math
    N/A
    Workplace Documents
    N/A
    Graphic Literacy
    N/A

    Abilities

    • Deductive Reasoning

      Using rules to solve problems.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Trunk Strength

      Using your lower back and stomach.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Near Vision

      Seeing details up close.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Originality

      Creating new and original ideas.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Information Ordering

      Ordering or arranging things.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Far Vision

      Seeing details that are far away.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Spatial Orientation

      Knowing where things are around you.

    • Time Sharing

      Doing two or more things at the same time.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Oral Expression

      Communicating by speaking.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Night Vision

      Seeing at night or under low light.

    • Problem Sensitivity

      Noticing when problems happen.

    • Speech Clarity

      Speaking clearly.

    • Category Flexibility

      Grouping things in different ways.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Oral Comprehension

      Listening and understanding what people say.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Speech Recognition

      Recognizing spoken words.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Written Expression

      Communicating by writing.

    • Written Comprehension

      Reading and understanding what is written.

    • Selective Attention

      Paying attention to something without being distracted.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    Knowledge

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

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    Pay

    • Ohio Annual Salary 78320/yr
    • Typical Salary
    • Ohio Hourly Wage 37.65/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed N/A
    • Yearly Projected Openings 0

    Typical Education

    Personality

    Investigative: People interested in this work like activities that include ideas, thinking, and figuring things out.They do well at jobs that need:
    • Attention to Detail
    • Analytical Thinking
    • Cooperation
    • Integrity
    • Adaptability/Flexibility
    • Dependability

    Tools

    • Central processing unit CPU processors
    • Computer servers
    • Desktop computers
    • Digital cameras
    • Flash memory storage card
    • High end computer servers
    • Integrated circuit testers
    • Mainframe computers
    • Network routers
    • Notebook computers
    • Personal computers

    Technology

    • Access software
    • Accounting software
    • Administration software
    • Analytical or scientific software
    • Application server software
    • Backup or archival software
    • Business intelligence and data analysis software
    • Cloud-based data access and sharing software
    • Cloud-based management software
    • Communications server software
    • Computer aided design CAD software
    • Computer based training software
    • Configuration management software
    • Content workflow software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base reporting software
    • Data base user interface and query software
    • Data mining software
    • Desktop communications software
    • Desktop publishing software
    • Development environment software
    • Device drivers or system software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Enterprise system management software
    • Expert system software
    • File versioning software
    • Filesystem software
    • Financial analysis software
    • Geographic information system
    • Graphical user interface development software
    • Graphics or photo imaging software
    • Human resources software
    • Industrial control software
    • Information retrieval or search software
    • Instant messaging software
    • Internet browser software
    • Internet protocol IP multimedia subsystem software
    • Medical software
    • Metadata management software
    • Network conferencing software
    • Network monitoring software
    • Network operation system software
    • Network security and virtual private network VPN equipment software
    • Object or component oriented development software
    • Object oriented data base management software
    • Office suite software
    • Operating system software
    • Platform interconnectivity software
    • Portal server software
    • Presentation software
    • Process mapping and design software
    • Program testing software
    • Project management software
    • Requirements analysis and system architecture software
    • Spreadsheet software
    • Storage networking software
    • Transaction security and virus protection software
    • Transaction server software
    • Video conferencing software
    • Video creation and editing software
    • Web page creation and editing software
    • Web platform development software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.

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