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Social and Human Service Assistants

Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

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    Work Activities

    Work Activities

    • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
    • Develop and implement behavioral management and care plans for clients.
    • Meet with youth groups to acquaint them with consequences of delinquent acts.
    • Keep records or prepare reports for owner or management concerning visits with clients.
    • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
    • Submit reports and review reports or problems with superior.
    • Assist in locating housing for displaced individuals.
    • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
    • Provide information or refer individuals to public or private agencies or community services for assistance.
    • Consult with supervisor concerning programs for individual families.
    • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
    • Demonstrate use and care of equipment for tenant use.
    • Assist in planning food budgets, using charts or sample budgets.
    • Assist clients with preparation of forms, such as tax or rent forms.
    • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
    • Observe clients' food selections and recommend alternate economical and nutritional food choices.
    • Observe and discuss meal preparation and suggest alternate methods of food preparation.
    • Transport and accompany clients to shopping areas or to appointments, using automobile.
    • Inform tenants of facilities, such as laundries or playgrounds.

    Skills

    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Social Perceptiveness

      Being aware of others' reactions and understanding why they react as they do.

    • Speaking

      Talking to others to convey information effectively.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    • Deductive Reasoning

      The ability to apply general rules to specific problems to produce answers that make sense.

    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    Knowledge

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 34650/yr
    • Typical Salary
    • Ohio Hourly Wage 16.66/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 15,800
    • Yearly Projected Openings 2,150

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Integrity
    • Dependability
    • Concern for Others
    • Cooperation
    • Stress Tolerance
    • Adaptability/Flexibility

    Tools

    • Special purpose telephones
    • Laser fax machine
    • Desktop computers
    • Desktop calculator
    • Automobiles or cars

    Technology

    • Word processing software
    • Medical software
    • Internet browser software
    • Electronic mail software
    • Data base user interface and query software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
    • Bright Outlook occupations will grow rapidly in the next few years, have a large number of openings, or are new and emerging careers.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.

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    Workforce Supply Tool

    Workforce Supply Tool

    The Workforce Supply Tool provides statistics for the occupations in highest demand throughout Ohio.

    You can view statewide statistics as well as more region specific information.

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