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Maids and Housekeeping Cleaners

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

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    Work Activities

    Work Activities

    • Assign duties to other staff and give instructions regarding work methods and routines.
    • Move and arrange furniture and turn mattresses.
    • Replace light bulbs.
    • Hang draperies and dust window blinds.
    • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
    • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
    • Sort, count, and mark clean linens and store them in linen closets.
    • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
    • Dust and polish furniture and equipment.
    • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
    • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
    • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
    • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
    • Sort clothing and other articles, load washing machines, and iron and fold dried items.
    • Assign duties to other staff and give instructions regarding work methods and routines.
    • Hang draperies and dust window blinds.
    • Wash dishes and clean kitchens, cooking utensils, and silverware.
    • Wash dishes and clean kitchens, cooking utensils, and silverware.
    • Run errands, such as taking laundry to the cleaners and buying groceries.
    • Keep storage areas and carts well-stocked, clean, and tidy.
    • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
    • Sort clothing and other articles, load washing machines, and iron and fold dried items.
    • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
    • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
    • Answer telephones and doorbells.
    • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
    • Request repair services and wait for repair workers to arrive.
    • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
    • Remove debris from driveways, garages, and swimming pool areas.
    • Polish silver accessories and metalwork, such as fixtures and fittings.
    • Run errands, such as taking laundry to the cleaners and buying groceries.
    • Keep storage areas and carts well-stocked, clean, and tidy.
    • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
    • Dust and polish furniture and equipment.
    • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.

    Skills

    • Reading Comprehension

      Reading work-related information.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Speaking

      Talking to others.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Coordination

      Changing what is done based on other people's actions.

    • Service Orientation

      Looking for ways to help people.

    • Management of Material Resources

      Managing equipment and materials.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Negotiation

      Bringing people together to solve differences.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Technology Design

      Making equipment and technology useful for customers.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Programming

      Writing computer programs.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Writing

      Writing things for co-workers or customers.

    • Mathematics

      Using math to solve problems.

    • Science

      Using scientific rules and strategies to solve problems.

    • Social Perceptiveness

      Understanding people's reactions.

    • Instructing

      Teaching people how to do something.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Operation and Control

      Using equipment or systems.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Repairing

      Repairing machines or systems using the right tools.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Time Management

      Managing your time and the time of other people.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    WorkKeys®

    Applied Math
    0
    Workplace Documents
    3
    Graphic Literacy
    3

    Abilities

    • Category Flexibility

      Grouping things in different ways.

    • Near Vision

      Seeing details up close.

    • Oral Expression

      Communicating by speaking.

    • Written Expression

      Communicating by writing.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Originality

      Creating new and original ideas.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Information Ordering

      Ordering or arranging things.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Trunk Strength

      Using your lower back and stomach.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Selective Attention

      Paying attention to something without being distracted.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Spatial Orientation

      Knowing where things are around you.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Far Vision

      Seeing details that are far away.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Speech Recognition

      Recognizing spoken words.

    • Speech Clarity

      Speaking clearly.

    • Deductive Reasoning

      Using rules to solve problems.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Night Vision

      Seeing at night or under low light.

    • Problem Sensitivity

      Noticing when problems happen.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Time Sharing

      Doing two or more things at the same time.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Oral Comprehension

      Listening and understanding what people say.

    • Written Comprehension

      Reading and understanding what is written.

    Knowledge

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 28560/yr
    • Typical Salary
    • Ohio Hourly Wage 13.73/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 34,170
    • Yearly Projected Openings 4540

    Typical Education

    Personality

    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions.They do well at jobs that need:
    • Self Control
    • Attention to Detail
    • Cooperation
    • Dependability
    • Independence
    • Integrity

    Tools

    • Brooms
    • Carpet cleaning equipment
    • Cleaning brushes
    • Cleaning dusters
    • Cleaning scrapers
    • Clothes dryers
    • Commercial use dishwashers
    • Dust mops
    • Facial shields
    • Floor polishers
    • Floor scrubbers
    • Goggles
    • Hand sprayers
    • Ironing machines or presses
    • Ladders
    • Laundry type washing machines
    • Masks or accessories
    • Medical staff scrubs
    • Mop wringer
    • Personal computers
    • Pressure or steam cleaners
    • Protective gloves
    • Pushcarts
    • Razor knives
    • Scouring pads
    • Sewing machines
    • Special purpose telephones
    • Sponges
    • Squeegees or washers
    • Steam autoclaves or sterilizers
    • Steam pressing machines
    • Toilet brush and toilet brush holder
    • Trash bags
    • Vacuum cleaners
    • Wet mops
    • Wet or dry combination vacuum cleaners

    Technology

    • Desktop communications software
    • Electronic mail software
    • Facilities management software
    • Instant messaging software
    • Inventory management software
    • Materials requirements planning logistics and supply chain software
    • Operating system software
    • Spreadsheet software
    • Web page creation and editing software

    Tags

    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.

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