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Administrative Services Managers

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Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.

    Work Activities
    • Plan, administer, and control budgets for contracts, equipment, and supplies.
    • Hire and terminate clerical and administrative personnel.
    • Direct or coordinate the supportive services department of a business, agency, or organization.
    • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
    • Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
    • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
    • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
    • Set goals and deadlines for the department.
    • Acquire, distribute and store supplies.
    • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
    • Participate in architectural and engineering planning and design, including space and installation management.
    • Manage leasing of facility space.
    • Conduct classes to teach procedures to staff.
    • Dispose of, or oversee the disposal of, surplus or unclaimed property.
    Skills
    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Reading Comprehension

      Understanding written sentences and paragraphs in work related documents.

    • Time Management

      Managing one's own time and the time of others.

    WorkKeys®
    Applied Math
    4
    Workplace Documents
    5
    Graphic Literacy
    5
    Abilities
    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    • Written Comprehension

      The ability to read and understand information and ideas presented in writing.

    Knowledge
    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    Career Video
    Additional videos and more information available on CareerOneStop
    Pay
    • Ohio Annual Salary $84,950/yr
    • Typical Salary
    • Ohio Hourly Wage $40.84/hr
    • Typical Hourly Wage
    Ohio Employment Trends
    • Currently Employed 9,940
    • Yearly Projected Openings 880
    Typical Education
    Personality
    Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:
    • Integrity
    • Dependability
    • Self Control
    • Stress Tolerance
    • Attention to Detail
    • Cooperation
    Tools
    • Special purpose telephones
    • Personal digital assistant PDAs or organizers
    • Notebook computers
    • Mobile phones
    • Desktop computers
    Technology
    • Project management software
    • Human resources software
    • Enterprise resource planning ERP software
    • Electronic mail software
    • Data base user interface and query software
    Tags
    • InDemand occupations are considered a priority by the state of Ohio.
    • Bright Outlook occupations will grow rapidly in the next few years, have a large number of openings, or are new and emerging careers.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.