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Computer and Information Systems Managers

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

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    Work Activities

    Work Activities

    • Develop and interpret organizational goals, policies, and procedures.
    • Review and approve all systems charts and programs prior to their implementation.
    • Manage backup, security and user help systems.
    • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
    • Evaluate data processing proposals to assess project feasibility and requirements.
    • Review project plans to plan and coordinate project activity.
    • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
    • Recruit, hire, train and supervise staff, or participate in staffing decisions.
    • Recruit, hire, train and supervise staff, or participate in staffing decisions.
    • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
    • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
    • Provide users with technical support for computer problems.
    • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
    • Develop and interpret organizational goals, policies, and procedures.
    • Review and approve all systems charts and programs prior to their implementation.
    • Assign and review the work of systems analysts, programmers, and other computer-related workers.
    • Recruit, hire, train and supervise staff, or participate in staffing decisions.
    • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
    • Purchase necessary equipment.
    • Stay abreast of advances in technology.
    • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
    • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
    • Prepare and review operational reports or project progress reports.
    • Control operational budget and expenditures.
    • Develop and interpret organizational goals, policies, and procedures.
    • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
    • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

    Skills

    • Repairing

      Repairing machines or systems using the right tools.

    • Coordination

      Changing what is done based on other people's actions.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Technology Design

      Making equipment and technology useful for customers.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Reading Comprehension

      Reading work-related information.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Service Orientation

      Looking for ways to help people.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Programming

      Writing computer programs.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Management of Material Resources

      Managing equipment and materials.

    • Science

      Using scientific rules and strategies to solve problems.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Negotiation

      Bringing people together to solve differences.

    • Mathematics

      Using math to solve problems.

    • Speaking

      Talking to others.

    • Writing

      Writing things for co-workers or customers.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Social Perceptiveness

      Understanding people's reactions.

    • Time Management

      Managing your time and the time of other people.

    • Instructing

      Teaching people how to do something.

    • Operation and Control

      Using equipment or systems.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    WorkKeys®

    Applied Math
    6
    Workplace Documents
    5
    Graphic Literacy
    5

    Abilities

    • Problem Sensitivity

      Noticing when problems happen.

    • Selective Attention

      Paying attention to something without being distracted.

    • Spatial Orientation

      Knowing where things are around you.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Trunk Strength

      Using your lower back and stomach.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Far Vision

      Seeing details that are far away.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Speech Clarity

      Speaking clearly.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Written Comprehension

      Reading and understanding what is written.

    • Oral Expression

      Communicating by speaking.

    • Written Expression

      Communicating by writing.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Near Vision

      Seeing details up close.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Night Vision

      Seeing at night or under low light.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Deductive Reasoning

      Using rules to solve problems.

    • Category Flexibility

      Grouping things in different ways.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Originality

      Creating new and original ideas.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Information Ordering

      Ordering or arranging things.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Speech Recognition

      Recognizing spoken words.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Oral Comprehension

      Listening and understanding what people say.

    • Time Sharing

      Doing two or more things at the same time.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    Knowledge

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 138210/yr
    • Typical Salary
    • Ohio Hourly Wage 66.45/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 13,110
    • Yearly Projected Openings 1000

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Attention to Detail
    • Integrity
    • Dependability
    • Initiative
    • Cooperation
    • Analytical Thinking

    Tools

    • Access servers
    • Computer servers
    • Computer tool kits
    • High end computer servers
    • Inkjet printers
    • Integrated services digital network ISDN access devices
    • Laser fax machine
    • Laser printers
    • Mainframe computers
    • Network analyzers
    • Network interface cards
    • Network routers
    • Network switches
    • Peripheral controller cards
    • Personal computers
    • Photocopiers
    • Print servers
    • Punches or nail sets or drifts
    • Screwdrivers
    • Teleconference equipment

    Technology

    • Access software
    • Accounting software
    • Analytical or scientific software
    • Application server software
    • Backup or archival software
    • Business intelligence and data analysis software
    • Calendar and scheduling software
    • Cloud-based data access and sharing software
    • Cloud-based management software
    • Cloud-based protection or security software
    • Clustering software
    • Communications server software
    • Compliance software
    • Configuration management software
    • Content workflow software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base reporting software
    • Data base user interface and query software
    • Data mining software
    • Desktop publishing software
    • Development environment software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Enterprise system management software
    • Filesystem software
    • Financial analysis software
    • Graphical user interface development software
    • Helpdesk or call center software
    • Human resources software
    • Internet browser software
    • LAN software
    • Metadata management software
    • Network conferencing software
    • Network connectivity terminal emulation software
    • Network monitoring software
    • Network security and virtual private network VPN equipment software
    • Object or component oriented development software
    • Object oriented data base management software
    • Office suite software
    • Operating system software
    • Platform interconnectivity software
    • Portal server software
    • Presentation software
    • Process mapping and design software
    • Project management software
    • Requirements analysis and system architecture software
    • Software defined networking/ virtualization software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Transaction server software
    • Video creation and editing software
    • Web page creation and editing software
    • Web platform development software
    • Wireless software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.

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