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Medical and Health Services Managers

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

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    Work Activities

    Work Activities

    • Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
    • Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
    • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
    • Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
    • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
    • Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
    • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
    • Establish objectives and evaluative or operational criteria for units managed.
    • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
    • Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
    • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
    • Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
    • Direct or conduct recruitment, hiring, and training of personnel.
    • Develop instructional materials and conduct in-service and community-based educational programs.
    • Develop and implement organizational policies and procedures for the facility or medical unit.
    • Direct or conduct recruitment, hiring, and training of personnel.
    • Direct or conduct recruitment, hiring, and training of personnel.
    • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
    • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
    • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
    • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
    • Establish objectives and evaluative or operational criteria for units managed.
    • Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
    • Develop and implement organizational policies and procedures for the facility or medical unit.
    • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
    • Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
    • Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
    • Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
    • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
    • Develop and implement organizational policies and procedures for the facility or medical unit.
    • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.

    Skills

    • Operation and Control

      Using equipment or systems.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Social Perceptiveness

      Understanding people's reactions.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Repairing

      Repairing machines or systems using the right tools.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Time Management

      Managing your time and the time of other people.

    • Instructing

      Teaching people how to do something.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Management of Material Resources

      Managing equipment and materials.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Service Orientation

      Looking for ways to help people.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Writing

      Writing things for co-workers or customers.

    • Negotiation

      Bringing people together to solve differences.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Reading Comprehension

      Reading work-related information.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Mathematics

      Using math to solve problems.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Coordination

      Changing what is done based on other people's actions.

    • Speaking

      Talking to others.

    • Programming

      Writing computer programs.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Technology Design

      Making equipment and technology useful for customers.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Science

      Using scientific rules and strategies to solve problems.

    • Persuasion

      Talking people into changing their minds or their behavior.

    WorkKeys®

    Applied Math
    5
    Workplace Documents
    5
    Graphic Literacy
    5

    Abilities

    • Speech Clarity

      Speaking clearly.

    • Oral Expression

      Communicating by speaking.

    • Spatial Orientation

      Knowing where things are around you.

    • Far Vision

      Seeing details that are far away.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Deductive Reasoning

      Using rules to solve problems.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Speech Recognition

      Recognizing spoken words.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Written Expression

      Communicating by writing.

    • Time Sharing

      Doing two or more things at the same time.

    • Selective Attention

      Paying attention to something without being distracted.

    • Problem Sensitivity

      Noticing when problems happen.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Oral Comprehension

      Listening and understanding what people say.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Originality

      Creating new and original ideas.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Near Vision

      Seeing details up close.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Night Vision

      Seeing at night or under low light.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Information Ordering

      Ordering or arranging things.

    • Category Flexibility

      Grouping things in different ways.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Written Comprehension

      Reading and understanding what is written.

    • Trunk Strength

      Using your lower back and stomach.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    Knowledge

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 103690/yr
    • Typical Salary
    • Ohio Hourly Wage 49.85/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 23,310
    • Yearly Projected Openings 1910

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business.They do well at jobs that need:
    • Integrity
    • Cooperation
    • Leadership
    • Dependability
    • Adaptability/Flexibility
    • Self Control

    Tools

    • Desktop computers
    • Notebook computers
    • Personal computers
    • Scanners

    Technology

    • Access software
    • Accounting software
    • Analytical or scientific software
    • Backup or archival software
    • Business intelligence and data analysis software
    • Calendar and scheduling software
    • Categorization or classification software
    • Charting software
    • Cloud-based data access and sharing software
    • Communications server software
    • Compliance software
    • Computer aided design CAD software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base reporting software
    • Data base user interface and query software
    • Desktop publishing software
    • Development environment software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Enterprise system management software
    • Financial analysis software
    • Geographic information system
    • Graphics or photo imaging software
    • Human resources software
    • Information retrieval or search software
    • Internet browser software
    • Inventory management software
    • Materials requirements planning logistics and supply chain software
    • Medical software
    • Object or component oriented development software
    • Office suite software
    • Operating system software
    • Presentation software
    • Process mapping and design software
    • Project management software
    • Sales and marketing software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Video conferencing software
    • Web page creation and editing software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.

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