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Network and Computer Systems Administrators

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Install, configure, and support an organization's local area network LAN , wide area network WAN , and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.

    Work Activities
    • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
    • Perform data backups and disaster recovery operations.
    • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
    • Configure, monitor, and maintain email applications or virus protection software.
    • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
    • Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
    • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
    • Analyze equipment performance records to determine the need for repair or replacement.
    • Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
    • Confer with network users about how to solve existing system problems.
    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
    • Design, configure, and test computer hardware, networking software and operating system software.
    • Perform routine network startup and shutdown procedures, and maintain control records.
    • Load computer tapes and disks, and install software and printer paper or forms.
    • Train people in computer system use.
    • Maintain logs related to network functions, as well as maintenance and repair records.
    • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
    • Coordinate with vendors and with company personnel to facilitate purchases.
    • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
    • Maintain an inventory of parts for emergency repairs.
    Skills
    • Critical Thinking

      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

    • Judgment and Decision Making

      Considering the relative costs and benefits of potential actions to choose the most appropriate one.

    • Reading Comprehension

      Understanding written sentences and paragraphs in work related documents.

    WorkKeys®
    Applied Math
    5
    Workplace Documents
    5
    Graphic Literacy
    5
    Abilities
    • Problem Sensitivity

      The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

    • Information Ordering

      The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

    • Written Comprehension

      The ability to read and understand information and ideas presented in writing.

    Knowledge
    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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    Pay
    • Ohio Annual Salary $75,190/yr
    • Typical Salary
    • Ohio Hourly Wage $36.15/hr
    • Typical Hourly Wage
    Ohio Employment Trends
    • Currently Employed 14,010
    • Yearly Projected Openings 860
    Typical Education
    Personality
    Investigative: People interested in this work like activities that include ideas, thinking, and figuring things out. They do well at jobs that need:
    • Attention to Detail
    • Analytical Thinking
    • Dependability
    • Integrity
    • Cooperation
    • Independence
    Tools
    • Wire lug crimping tool
    • Punches or nail sets or drifts
    • Power meters
    • Network analyzers
    • Cable accessories
    Technology
    • Web platform development software
    • Network monitoring software
    • Enterprise resource planning ERP software
    • Development environment software
    • Data base management system software
    Tags
    • InDemand occupations are considered a priority by the state of Ohio.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.