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Maids and Housekeeping Cleaners

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

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    Work Activities

    Work Activities

    • Assign duties to other staff and give instructions regarding work methods and routines.
    • Move and arrange furniture and turn mattresses.
    • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
    • Hang draperies and dust window blinds.
    • Sort, count, and mark clean linens and store them in linen closets.
    • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
    • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
    • Dust and polish furniture and equipment.
    • Replace light bulbs.
    • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
    • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
    • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
    • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
    • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
    • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
    • Sort clothing and other articles, load washing machines, and iron and fold dried items.
    • Assign duties to other staff and give instructions regarding work methods and routines.
    • Sort clothing and other articles, load washing machines, and iron and fold dried items.
    • Wash dishes and clean kitchens, cooking utensils, and silverware.
    • Hang draperies and dust window blinds.
    • Wash dishes and clean kitchens, cooking utensils, and silverware.
    • Run errands, such as taking laundry to the cleaners and buying groceries.
    • Keep storage areas and carts well-stocked, clean, and tidy.
    • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
    • Run errands, such as taking laundry to the cleaners and buying groceries.
    • Remove debris from driveways, garages, and swimming pool areas.
    • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
    • Polish silver accessories and metalwork, such as fixtures and fittings.
    • Dust and polish furniture and equipment.
    • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
    • Keep storage areas and carts well-stocked, clean, and tidy.
    • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
    • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
    • Answer telephones and doorbells.
    • Request repair services and wait for repair workers to arrive.

    Skills

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Service Orientation

      Looking for ways to help people.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Coordination

      Changing what is done based on other people's actions.

    • Speaking

      Talking to others.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Management of Material Resources

      Managing equipment and materials.

    • Reading Comprehension

      Reading work-related information.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Negotiation

      Bringing people together to solve differences.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Technology Design

      Making equipment and technology useful for customers.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Programming

      Writing computer programs.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Instructing

      Teaching people how to do something.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Writing

      Writing things for co-workers or customers.

    • Mathematics

      Using math to solve problems.

    • Science

      Using scientific rules and strategies to solve problems.

    • Operation and Control

      Using equipment or systems.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Repairing

      Repairing machines or systems using the right tools.

    • Time Management

      Managing your time and the time of other people.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Social Perceptiveness

      Understanding people's reactions.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    WorkKeys®

    Applied Math
    0
    Workplace Documents
    3
    Graphic Literacy
    3

    Abilities

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Near Vision

      Seeing details up close.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Originality

      Creating new and original ideas.

    • Category Flexibility

      Grouping things in different ways.

    • Oral Expression

      Communicating by speaking.

    • Written Expression

      Communicating by writing.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Information Ordering

      Ordering or arranging things.

    • Selective Attention

      Paying attention to something without being distracted.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Trunk Strength

      Using your lower back and stomach.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Time Sharing

      Doing two or more things at the same time.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Oral Comprehension

      Listening and understanding what people say.

    • Written Comprehension

      Reading and understanding what is written.

    • Problem Sensitivity

      Noticing when problems happen.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Speech Recognition

      Recognizing spoken words.

    • Speech Clarity

      Speaking clearly.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Far Vision

      Seeing details that are far away.

    • Deductive Reasoning

      Using rules to solve problems.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Spatial Orientation

      Knowing where things are around you.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Night Vision

      Seeing at night or under low light.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    Knowledge

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 28560/yr
    • Typical Salary
    • Ohio Hourly Wage 13.73/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 34,170
    • Yearly Projected Openings 4540

    Typical Education

    Personality

    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions.They do well at jobs that need:
    • Self Control
    • Attention to Detail
    • Cooperation
    • Dependability
    • Independence
    • Integrity

    Tools

    • Brooms
    • Carpet cleaning equipment
    • Cleaning brushes
    • Cleaning dusters
    • Cleaning scrapers
    • Clothes dryers
    • Commercial use dishwashers
    • Dust mops
    • Facial shields
    • Floor polishers
    • Floor scrubbers
    • Goggles
    • Hand sprayers
    • Ironing machines or presses
    • Ladders
    • Laundry type washing machines
    • Masks or accessories
    • Medical staff scrubs
    • Mop wringer
    • Personal computers
    • Pressure or steam cleaners
    • Protective gloves
    • Pushcarts
    • Razor knives
    • Scouring pads
    • Sewing machines
    • Special purpose telephones
    • Sponges
    • Squeegees or washers
    • Steam autoclaves or sterilizers
    • Steam pressing machines
    • Toilet brush and toilet brush holder
    • Trash bags
    • Vacuum cleaners
    • Wet mops
    • Wet or dry combination vacuum cleaners

    Technology

    • Desktop communications software
    • Electronic mail software
    • Facilities management software
    • Instant messaging software
    • Inventory management software
    • Materials requirements planning logistics and supply chain software
    • Operating system software
    • Spreadsheet software
    • Web page creation and editing software

    Tags

    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.

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