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Automotive and Watercraft Service Attendants

Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, refill antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.

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    Work Activities

    Work Activities

    • Provide customers with information about local roads or highways.
    • Collect cash payments from customers, and make change or charge purchases to customers' credit cards, providing customers with receipts.
    • Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
    • Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.
    • Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
    • Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
    • Clean windshields.
    • Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
    • Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.
    • Clean parking areas, offices, restrooms, or equipment, and remove trash.
    • Test and charge batteries.
    • Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
    • Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
    • Prepare daily reports of fuel, oil, and accessory sales.
    • Clean parking areas, offices, restrooms, or equipment, and remove trash.
    • Order stock, and price and shelve incoming goods.
    • Test and charge batteries.
    • Rotate, test, and repair or replace tires.

    Skills

    • Writing

      Writing things for co-workers or customers.

    • Mathematics

      Using math to solve problems.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Negotiation

      Bringing people together to solve differences.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Programming

      Writing computer programs.

    • Coordination

      Changing what is done based on other people's actions.

    • Operation and Control

      Using equipment or systems.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Management of Material Resources

      Managing equipment and materials.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Time Management

      Managing your time and the time of other people.

    • Social Perceptiveness

      Understanding people's reactions.

    • Instructing

      Teaching people how to do something.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Reading Comprehension

      Reading work-related information.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Service Orientation

      Looking for ways to help people.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Speaking

      Talking to others.

    • Science

      Using scientific rules and strategies to solve problems.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Technology Design

      Making equipment and technology useful for customers.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Repairing

      Repairing machines or systems using the right tools.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Category Flexibility

      Grouping things in different ways.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Speech Clarity

      Speaking clearly.

    • Speech Recognition

      Recognizing spoken words.

    • Written Comprehension

      Reading and understanding what is written.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Originality

      Creating new and original ideas.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Trunk Strength

      Using your lower back and stomach.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Near Vision

      Seeing details up close.

    • Deductive Reasoning

      Using rules to solve problems.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Problem Sensitivity

      Noticing when problems happen.

    • Oral Comprehension

      Listening and understanding what people say.

    • Written Expression

      Communicating by writing.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Night Vision

      Seeing at night or under low light.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Oral Expression

      Communicating by speaking.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Time Sharing

      Doing two or more things at the same time.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Information Ordering

      Ordering or arranging things.

    • Spatial Orientation

      Knowing where things are around you.

    • Selective Attention

      Paying attention to something without being distracted.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Far Vision

      Seeing details that are far away.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    Knowledge

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 30070/yr
    • Typical Salary
    • Ohio Hourly Wage 14.46/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 4,230
    • Yearly Projected Openings 580

    Typical Education

    Personality

    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions.They do well at jobs that need:
    • Attention to Detail
    • Self Control
    • Dependability
    • Analytical Thinking
    • Integrity
    • Cooperation

    Tools

    • Adjustable wrenches
    • Awls
    • Battery testers
    • Cash registers
    • Desktop computers
    • Digital testers
    • Engine or vehicle stands
    • Fuel pumps
    • Grease guns
    • Hammers
    • Height gauges
    • Hoists
    • Hold down clamps
    • Jacks
    • Lifts
    • Optical character recognition systems
    • Pneumatic impact wrenches
    • Pocket calculator
    • Point of sale POS terminal
    • Protective gloves
    • Pullers
    • Safety glasses
    • Screwdrivers
    • Socket sets
    • Squeegees or washers
    • Tire pressure gauge
    • Tow trucks
    • Wheel alignment equipment
    • Wheel nut or lug wrench

    Technology

    • Development environment software
    • Electronic mail software
    • Internet browser software
    • Inventory management software
    • Operating system software
    • Point of sale POS software
    • Spreadsheet software
    • Time accounting software

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    Workforce Supply Tool

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