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Customer Service Intern Job in Lima, Ohio US

Customer Service Intern

Allen County Job and Family Services - Lima, OH

Posted: 7/3/2019 - Expires: 10/1/2019

Job ID: 209765758

Job Description

Hours: Monday through Friday, 8:00-4:30 (Flexible)

Pay: $12.00/hr.

Expected internship: 8 weeks

**Must be between the ages of 18 and 24 and meet eligibility requirements for funding program**

Job Description:

  • Serves as intern for job center assistance programs
  • Provide exceptional customer service.
  • Assists clients by providing information concerning job center resources and employer hiring events.
  • Refers clients to appropriate office or unit.
  • Answers phones and return customer inquiry phone calls.
  • Connects callers with appropriate staff.
  • Processes Agency mail for delivery to Post Office.
  • Scans documents into the Agency document imaging system.
  • Completes routine paperwork, general clerical duties and other duties as assigned (e.g. light typing, data retrieval from PC, etc.).
  • Copies, assembles and prints Agency documents and information packets.
  • Host employer job fairs and hiring events. 
  • Post employment openings on various websites and job boards. 

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
Education Level:
Some college coursework  /  2  Years
Work Days:
Tue, Wed, Thu, Fri, Sat
Work Shift:
Job Reference Code
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4
Workplace Documentation: 4