TITLE: Income Maintenance Caseworker 1
HOURS: 8:00 a.m. - 4:30 p.m.
PAY RATE: $15.59/hr.
DESCRIPTION OF DUTIES
Processes interactive interviews with client to re-determine ongoing eligibility for assistance programs, related medical programs, Medicaid, and public assistance Food Stamps. Responsible for assistance programs, related medical programs, Medicaid and Food Stamps caseload, telephone calls, and client interviews. Refers clients to other Agency units when appropriate (Social Services, STEPS, etc.).
Interviews clients to re-determine eligibility for Medicaid and Food Stamps. Conducts interactive interviews, both in the agency and in clients’ home. Maintains case data through applicable systems.
Completes all forms necessary for maintaining caseload. Completes necessary paperwork for computer matches, desk review, etc. Completes referral forms for overpayments and under issuances.
Provides quality customer service and updates cases as appropriate.
Other duties as assigned. Regular, predictable attendance is an essential function of the position.
Completion of a baccalaureate degree in related field preferred.