The Benjamin Rose Institute on Aging (BRIA) is a premiere, not-for-profit research and direct service organization in Cleveland, Ohio. We are seeking a full time Mental Health Case Manager-Level III Licensed Social Worker. The Mental Health Case Manager is a member of the Behavioral Health Services Department responsible for providing in-home mental health services to a caseload of clients aged 55 and over, and diagnosed with a mental illness. This position directly reports to the Associate Director of Behavioral Health Services and the Clinical Supervisor, Behavioral Health Services.
Essential Areas of Responsibilities
- Responsible for providing appropriate behavioral health services to assigned clients.
- Implements and renews client service agreements.
- Participates in case consultation.
- Follows up on inquiries, referrals, client and caregiver problems and concerns.
- Maintains contact with all helping professionals and agencies serving client on caseload.
- Maintains communication with client and/or caregivers through phone calls, written communications, and meetings.
- Engage client in the development of annual treatment goals, 6-month clinical reviews and completion of all other documentation related to the client’s treatment.
- Is involved in transition and discharge planning of clients.
- Performs assessments/reassessments as assigned and provides support to Day Treatment Group Therapy as group facilitator as needed.
- Is proficient in knowledge of entitlement services and benefits.
- Have a working knowledge of housing and social services supports for the elderly to assist with recommendations for housing, emergency shelters and long term nursing home placement.
- Have a working knowledge of mental illness [as described by the Diagnostic and Statistical Manual V of the American Psychiatric Association].
- Provides necessary direct service hours to meet the performance standards set by the Behavioral Health Services Department.
- Completes and submits all documentation and client data in a timely manner according to department, agency protocols and ESI and funder requirements.
- Required to escort clients to necessary appointments to her/her own automobile as last resource.
- Responsible for understanding legal interventions such as Probate and Guardianship to enable working with clients who do not have the capacity to care for their own needs.
General Responsibilities and Duties
- Maintains all documentation of client records according to Behavioral Health Services Department, regulatory and funding requirements including but not limited to CARF, Ohio Dept. of Mental Health and Addiction Services (Ohio MHAS), Ohio Dept. of Medicaid, and the Cuyahoga County ADAMHS Board.
- Maintains a broad knowledge base of community resources and continually updates regarding new services in the community.
- Provides information and referrals to other BRIA home and community based service (HCBS) programs.
- Develops and maintains a current network of community resources.
- Works with a team of professionals in maintaining good working relationships with their co-workers, management as well as other BRIA program and service staff.
- Attends agency meetings as required.
- Bachelor’s degree in Social Work or related field. Master’s degree preferred.
- Must be a Licensed Social Worker [LSW].
- Minimum 3 years’ experience in mental health.
- Must have a current and valid Ohio driver’s license and insurance.
- Must have excellent verbal, written and electronic communication skills.
- Demonstrated proficiency in use of computer programs (Microsoft Outlook and Office).
- Demonstrated proficiency in database management of electronic health record
- Strong planning and organization skills.
- Attention to detail and accuracy are essential, as are abilities to prioritize work and consistently meet deadlines, and to work as a team player with all departments.
- Background check and drug test required.
Physical Work Considerations
- Able to stoop, kneel, bend at the waist and reach on a daily basis.
- Will need to understand and be tolerant of complex housing situations, including those involving pest infestations and material or animal hoarding.
- Will provide escort to clients when no other transportation alternatives are available for Psychiatric and Medical appointments.
Mental Work Considerations
- Regular and on-time attendance.
- Flexibility with work hours.
- Ability work effectively with people, routine and complicated business files, personnel concerns/problems.
- Working in a Business Work Place Environment with other Team/Employee Members, must be a team player.
- Must be a professional working in client homes, group homes, nursing homes and other environments necessary to perform their position requirements.
- Be able to function effectively in stressful situations.
- Oral, written and mathematical skills are essential.
BRIA is an Equal Opportunity Employer. For consideration, forward resume to:
Human Resources Administrator
BENJAMIN ROSE INSTITUTE ON AGING
11890 Fairhill Road
Cleveland, Ohio 44120
Fax: (216) 373-1810
Printable Application Online: www.benrose.org