TITLE: Job Coach / Job Developer
CLASSIFICATION: Eligibility/Referral Specialist 2
HOURS: 8:00 a.m. - 4:30 p.m.
PAY RATE: $17.04 /hr
DESCRIPTION OF DUTIES
This position will focus on the coordination of supportive services such as employment transportation for workers in Allen County.
Works with local workforce development organizations and employers to determine employers’ needs, and program availability (OJT, WEP, SEP, tax credits, training incentives, etc.) to assist with job openings, new hires and employee retention. Posts and maintains job postings on spreadsheet, job board, and on OMJ. Conducts resume searches for job postings and notifies employer of candidates. Assist with social media and website updates and postings. Uses Microsoft Word, Excel, Access, and Outlook to manage agency job postings.
Determines eligibility for WIOA Adult, Dislocated Worker, and Youth programs, as well as the Common Case Management and Employment Program (CCMEP). Maintains ongoing caseload of active clients. Completes follow up services. Works extensively with the CCMEP Youth Coordinator on a variety of tasks.
Determines eligibility for Social Services Programs (i.e. PRC, TXX) co-enrolling as appropriate to assist customers in overcoming barriers to employment. Completes client budget of household expenses. Contacts third party to confirm a plan of assistance. Arranges for needed service, completes data entry and arranges services as needed. Maintains accurate records. Completes contracts and paperwork for training.
Acts as primary contact to customers, as well as employers, in the marketing and referral of customers. Also refers customers to appropriate job center programs, assisting with resumes and registering on OMJ. Assists customers in developing job search skills. Answers and transfers phone calls within the Job Center.
Attends meeting and training sessions at the State and local levels to learn new methods, regulations and policies. May do public speaking to civic organizations and agencies regarding the One Stop system.
Other duties as assigned (i.e. assisting administrators and supervisors in compiling information, completion of special projects, training and meetings, etc.).
Completion of a baccalaureate degree in related field preferred.