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Specialist 1 Job in Cleveland Heights, Ohio US

Specialist 1

Case Western Reserve University - Cleveland Heights, OH

Posted: 10/15/2019 - Expires: 11/14/2019

Job ID: 212938131

Job Description


The Study Abroad Advisor will serve as the primary advisor for select regions/programs, advising and supporting students to make informed decisions about education abroad experiences. Responsibilities include academic advising of study abroad experiences, developing and promoting study abroad programs, maintaining and developing new relationships with international and campus partners, and creating re-entry programming opportunities.



1.      Advise students individually, and in group settings on their academic choices within study abroad, providing expertise on a regional area of the world and general knowledge on all other areas. Provide academic advising related to courses, credit transfer, and other academic experiences so that students can meet their educational outcomes. This advising involves promoting Education Abroad opportunities, providing guidance on best-fit programs and assisting students through the academic process using Terra Dotta software and the student information system. (60%)

2.      Lead the initiative in a specified region of the world to coordinate and develop new study abroad opportunities and academic programs with international partners, conduct site visits as needed, and create relationships that promote cross-cultural academic opportunities. (15%)

3.      Create and implement student outcome driven study abroad programming, including re-entry/career integration programming for study abroad alumni each semester. Supervise the student ambassadors and the ambassador program. Design and implement the study abroad fair and other study abroad events (10%)

4.      Promote Education Abroad opportunities, including but not limited to participation in tabling events and panels, parent presentations, and classroom presentations. Coordinate with student organizations, Greek life, and under-represented student groups to promote encourage unique populations to go abroad. (10%)



Perform other duties as assigned. 5%



Department: Weekly contact with all departmental staff to effectively develop and utilize student advising strategies and coordinate academic advising.

University: Regular contact with departmental representatives, faculty, navigators, and other administrators on campus to coordinate academic study abroad programs. Regular contact with departments across campus on programming events.

External: Frequent contact with international partners regarding student placement, course availability, and study abroad logistics.

Students: Daily academic advising of students on education abroad programs.



No supervisory responsibilities.



Experience: 1 to 3 years of experience in higher education advising, administrative, student services, teaching, outreach, or programming for students.

Education: Bachelor’s degree in social sciences or related fields of study required. Master’s degree in International Education, Student Affairs, Counseling, Social Sciences or related fields of study preferred.



1.      Knowledge of International Study Abroad programs.

2.      Experience managing projects and events in higher education setting.

3.      Experience traveling, living, studying or working abroad.

4.      Strong problem-solving and critical thinking skills with attention to detail,

5.      Excellent oral and written communication skills to diverse audiences with strong interpersonal skills, experience working with and maintaining relationships with diverse students, campus partners, faculty, staff, domestic and international partners.

6.      Demonstrated effective customer service skills,

7.      Demonstrated ability to work independently and collaboratively within a team setting; self-motivated, and able to work independently without direct supervision,

8.      Demonstrated ability to work and thrive in a fast-paced work environment.

9.      Proficiency using technology to support advising, management, and marketing (Terra Dotta, MicroSoft Suite and Social Media).

10.  Knowledge of best practices and experience recruiting and supporting under-represented students.

11.  Ability to meet consistent attendance.

12.  Ability to effectively interact with colleagues, supervisors and customers face to face.

13.  Ability to develop assessment tools for student learning outcomes.



Fast-paced office environment with frequent interruptions. Occasional evenings and weekends required. Some domestic and international travel required.

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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