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Sr System Engineer - Network Job in West Chester, Ohio US

Sr System Engineer - Network

Logicalis - West Chester, OH

Posted: 10/17/2019 - Expires: 11/17/2019

Job ID: 213018364

Job Description

Summary Designs, develops, analyzes, troubleshoots, and documents computer networks and infrastructure. Supports client environments as member of Logicalis' 24x7x365 operations team. Responsible for support, incident management, problem management and change management for devices and resources monitored by Logicalis Managed Services. Provides Tier III engineering and thought leadership for Logicalis Enterprise Cloud and customer owned network environments. Essential Duties and Responsibilities* Performs design and analysis of IP addressing, network security, internet access, e-mail, DNS, disaster recovery, content filtering, power considerations and remote access. * Participates in Root Cause Analysis process. * Demonstrates understanding of ethernet frames, frame switching, ether types: T-1, DS-3, PPP, and Frame Relay.* Masters assigned discipline within technical offering (i.e.: video, security network management, remote access, and/or routing).* Identifies activities falling outside of standard Service Definition and escalates to management as needed.* Defines Scopes of Work and Bills of Material. * Performs highly integrated designs and high level of troubleshooting.* Develops design schematics using Visio, MS PowerPoint and sketches.* Attains quick problem resolution during implementation and/or troubleshooting of systems.* Serves as escalation point for T2 issues, provides rotating on-call SME support after-hours. * Provides cross-training of technologies to other Engineers and leads System Administrator training as assigned by Architect. * Provides infrastructure technical support of client operations. * Drafts comprehensive changes in support of client operations. * Oversees and executes as needed client health checks in support of client operations. * Executes technology onboarding checklist (integration project) and documents risks in integration projects. * Tracks time utilization using Logicalis standard tooling. * Interfaces professionally with customer as needed in support of client operations. * Remediates security vulnerabilities per process. * Collects artifacts in support of audit and compliance activities. * Contributes to and maintains innovation and improvement register to target quality, cost, performance, and reducing risk. * Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.* Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.* Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities This job has no supervisory responsibilities.Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience/Technical Requirements/Certifications Education* Associate's Degree in a related field.Experience / Technical Requirements * 7 years in Cisco environments; switches, routers, IPT or firewalls. * Specialty such

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 6
Graphic Literacy: 6
Workplace Documentation: 5