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Technical Support Specialist (OMJ/MC) Job in Miamisburg, Ohio US

Technical Support Specialist (OMJ/MC)

Advanced Service Technologies - Miamisburg, OH

Posted: 10/22/2019 - Expires: 11/29/2019

Job ID: 213132351

Job Description

Advanced Service Technologies, located in Miamisburg, is adding entry level IT professionals for support to field service technicians.  This is a great opportunity to develop advanced IT skills with Audio-Visual equipment, TV displays, network gear, servers, POS and payment devices.  

Responsibilities include:
· Communicate with field technicians experiencing issues.
· Consult documents to implement solutions.
· Determine and document problems experienced.
· Emulate or reproduce technical problems encountered.
· Maintain a problem and solutions log.
· Provide advice and training to field technicians.
· Hands on configuration of IT equipment.

· Microsoft Office Support (Excel/Word/Outlook)
· Microsoft Windows Desktop Support (XP/7/8)
· Microsoft Windows Server Support (2003/2008/2012)
· DHCP and DNS Knowledge
· Basic PC Hardware Knowledge
· Help Desk Experience
· Certifications a plus

· Ability to meet deadlines
· Creative thinker
· Excellent communication skills
· Excellent computer skills
· Great attention to detail
· Great problem solver
· Solves problems effectively
· Works well in a team
· Works well independently

· Associate's Degree or equivalent experience in the technology field
· High School Diploma (or equivalent)

Position Type
· Full-Time

Contact Information

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Work Shift:
Job Reference Code
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5
Workplace Documentation: 5