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Patient Account Call Center Representative Job in Dublin, Ohio US

Patient Account Call Center Representative

OhioHealth Corporation - Dublin, OH

Posted: 11/21/2019 - Expires: 12/21/2019

Job ID: 213927196

Job Description

Job id : JR19042

Job Description Summary:


This positions purpose is to make contact with patient/guarantors through inbound and Outbound calls and advise of remaining account balance(s). Answer any questions/concerns and exhaust all internal efforts to collect on self pay and insurance residual accounts.


Minimum Qualifications:


Familiarity with computer systems. Data entry skills. Excellent interpersonal, communication and negotiations skills. Ability to quickly build rapport with patients. Proven organizational skills. Familiarity with Fair Debt Collections Practices. Minimum two years customer service or collections Experience with six months Experience in a call center environment.

  • OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

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Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4
Workplace Documentation: 4