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CSR/Dispatcher Job in Columbus, Ohio US

CSR/Dispatcher

ARS ACQUISITION HOLDINGS LLC - Columbus, OH

Posted: 11/21/2019 - Expires: 12/21/2019

Job ID: 213930764



Job Description

Job id : J3M3F1757LHLRPZWX8L

JOB DESCRIPTION

Company: ARS/Rescue Rooter

American Residential Services (ARS®) is the nation's largest residential HVAC contractor and is now hiring full time inbound and outbound customer service agents to work in our Itasca call center.

Customer Service Rep-Dispatcher

Columbus, OH

Part-Time  Evening/Weekend position

3 week nights from 5:30-10pm and Saturday 8am-5pm

This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

Requisition ID: 019661-5871

JOB REQUIREMENTS

Required Credentials:

  • Ability to thrive in a fast-paced environment.
  • A strong degree of self-motivation to provide exceptional customer service.
  • Demonstrated listening and verbal communication skills.
  • Proven ability to meet and exceed set goals.
  • Receptivity to continual coaching and feedback designed to help you succeed.
  • Experience gathering customer information and keying it into a computer.
  • Service-industry experience.
  • Call-center or customer service experience.
  • Bilingual English/Spanish fluency.
  • Willingness and ability to work evenings and weekends.

 All candidates are required to undergo pre-employment drug screen and employment background checks.


ARS is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, ARS may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.


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Job Summary


Employment Type:
Part Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4
Workplace Documentation: 4