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Service Specialist Job in Cincinnati, Ohio US

Service Specialist

Convergint Technologies LLC - Cincinnati, OH

Posted: 12/4/2019 - Expires: 3/3/2020

Job ID: 214225964



Job Description

Service Specialist
Location
District of Columbia, DC (Remote)

Primary Office
Cincinnati
7812 Redsky Drive
Cincinnati,  OH 45249
United States

Duration
Full Time

Desired Education
Technical School

Desired Experience
5-7 Years
Ideal candidate has experience in servicing and install security for banking clients.

Responsibilities
At Convergint, our greatest strength is our people. Convergint was founded on a set of core values and beliefs that express our responsibility to our customers, our colleagues, and our communities. Our culture promotes fun and laughter on a daily basis, believes in balanced lives: family, business and community and creates a positive work environment.

We seek experienced electro-mechanical field service technicians to troubleshoot, repair, and perform preventive maintenance on banking equipment including alarm systems, CCTV's, pneumatic drive-ups, VATS, vaults and deposit boxes.

Responsibilities include:

Prioritizing and completing all service calls and preventive maintenance daily

Communicating service schedules and outcomes with customers in a timely manner

Escalating issues and reassigning service calls as needed

Reporting service resolutions clearly and timely

Organizing and updating technical documentation and best practices regularly

Maintaining a high-level of industry knowledge through training and certifications

Skills
Who You Are:

A True Business Partner- You will serve as the primary customer contact

A Relationship Builder-You will be responsible for building lasting relationships with our customers and vendor partners

A Leader of Time Management-You will prioritize your service calls daily to ensure a high-level of customer service

A Self-Starter-You take initiative to deliver exceptional service and solutions

A Seller-You sell our company culture and our unique solutions

Other
Why Convergint?

Work with purpose-join us in creating a positive work environment, help us promote fun & laughter on a daily basis and maintain a balanced life!

Convergint is "Making a Daily Difference!"- be a part of a culture based on values and beliefs that express our responsibility to our customers, our colleagues and our communities

Health and Wellness: Medical, Dental, Vision, Disability, Life, FSA, HSA (Employer Contribution) Employee Assistance Program, TeleDoc Services, Wellness Program

Convergint Technologies is an Equal Opportunity Employer who is committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace.

 Employment is contingent upon successful completion of background investigation and pre-employment drug screen.
 All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an inverview.

Job Summary


Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
No school grade completed
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
38966914_1
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A