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Data Center Operations Technician - OMJST Job in Canton, Ohio US
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Job Summary

Company
SecureData 365
Location
Canton, OH
Industries
Computer/IT Services
Job Type
Part Time
Employee
Years of Experience
Less than 1 Year
Salary
$10.00 - $12.00 /hour
Contact Information
SecureData 365
Apply by Email

Data Center Operations Technician - OMJST

About the Job

S-509-2

Job Title: Data Center Operations Technician - OMJST

Worksite Location: Canton, Ohio  44708

How to Apply:

APPLY DIRECT to SecureData 365:

Email Resume to: jobs@securedata365.com

Please mention OhioMeansJobs Stark or Tuscarawas when applying to this employer.

Summary/Job Description:

The Data Center Operations Technician (DCOT) is responsible for supporting the organization's clients, and the technical infrastructure and platforms. The Technician will work individually and on teams/projects to maintain data center systems. This position is responsible for installation, configuration, implementation, support, and maintenance of hardware, software, and facility components throughout the data center. This role is a customer facing position, and is responsible for the direct support of SecureData 365's business clients.  The DCOT reports directly to the Operations Manager and will also work with the Engineering Team.

Essential Functions:

  • The DCOT will respond to calls/trouble tickets from clients for hardware, software, network assistance and problem resolution while ensuring that negotiated service level agreements are met and have a successful resolution
  • DCOT will be expected to perform systems and software upgrades, drive configuration changes for users, install and repair cabling systems, and perform various other hardware maintenance activities
  • Operate, monitor, maintain, and respond to abnormal conditions in network and facilities systems including: server, network, software, and building (electrical, mechanical, etc.)
  • Track and report on all work efforts and assigned system status
  • Monitor and track assigned core infrastructure and network
  • Rack servers and network equipment; make, test, and run copper, fiber, coax, cables
  • Create and maintain data center documentation and labeling per standards
  • Maintain site facilities needs according to data center standards health and safety requirements
  • Perform other scheduled and ad-hoc work as needed
  • Work according to scheduled shift, and perform on-call support as needed
  • Provide a high level of customer service for customer and vendors onsite
  • Follow Standard Operating Procedures to complete company and customer related tasks

Wage: $10.00-$12.00

Details:

  • Currently this is a Part-Time position (32hrs /wk.) can move into Full-Time
  • Willing to train the right person / company likes to hire within

Required Hours are:

  • Saturdays and Sundays from 12:00am – 12:00pm (3rd shift)
  • Plus one additional day during the week 1st shift

Qualifications:

  • Two years relevant work experience preferred
  • Completed or working towards or interested in pursuing Associate’s Degree and/or Bachelor’s degree in an Information Technology, or related discipline
  • Strong written and verbal communication skills
  • Outstanding customer service skills
  • Must be able to work under general supervision in a fast-paced environment with tight deadlines and changing priorities
  • Ability to learn quickly and address issues during normal working hours
  • Ability to pay close attention to details

Driver’s License Requirement(s): Must have Valid Driver’s License

Pre-employment Testing:

  • Criminal Background Check
  • Drug Testing

OMJ Staff Contact: RC6

 

 

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