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District Service Manager Job in Columbus, Ohio US

Job Summary

Columbus, OH
Job Type
Full Time
Years of Experience
5+ to 7 Years
Job Reference Code

District Service Manager

About the Job

Job Title:             District Service Manager                                           
                                                Req ID:             18817                   
                                                Job Category:             Service/Technical Services                   
                                                Country/Region:             US                   
                                                State:             OH                   
                                                City:             Columbus                   
                                                Zip:             43201 and                    
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Are you a creative and strategic leader who thrives in an autonomous setting? Do you enjoy developing and maintaining relationships with customers and collaborating with others to drive business growth?  Do you have a passion for developing others, while continually developing yourself? Come join our team, based in the San Antonio area, as a District Service Manager.

What We Offer You:

This is a great opportunity to join a well-established, global company that will invest in your career growth over the long term. STERIS wouldn’t be where it is today without our incredible, talented people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal.

We offer a comprehensive benefits package, including:

Base salary plus incentive/bonus opportunity
Car and cell phone stipend
Business travel and all related expenses paid
Excellent medical, vision, dental and life insurance
401(k) with a company match
Paid vacation time and paid holidays
Tuition assistance
Excellent opportunities for advancement

What You Will Do:

As a strategic field-based leader, you will lead a region of skilled healthcare equipment technicians, with average revenue of $5.5M. The ideal candidate drives Customer solution-focused practices, that achieve business growth through industry leading service talent. This is a critical role in driving Customer retention and business growth, through collaboration with Sales, Installation, Engineering, and other business unit stakeholders. You will utilize your leadership and exceptional change management skills to ensure current objectives are met, while positioning your Customers, and our teams for future success.

As a STERIS leader, you are a talent champion in attracting, developing, and engaging teams to build Customer trust, achieve performance targets and navigate changing priorities. This role requires proven coaching and performance management competencies that empower employees to do their best work, and support change initiatives to drive optimum outcomes. You will be responsible for the results of a district including: full Customer satisfaction, engagement, profit & loss, risk management, and related metrics.

What You Need To Be Successful:

Bachelor’s degree plus 6 years of experience, including 2 years leading teams. In lieu of degree, 14 years’ relevant work experience, including relevant leadership experience (includes military leadership roles) will be considered.
Demonstrated knowledge in resource planning, managing employee performance, and basic P&L/budget reporting.
Exceptional written and verbal communication skills.
Ability to travel around 60% of the time, including overnight stays to attend Customer meetings and support team development.
Proficient in Word, Excel, and Outlook, and strong competency in learning & supporting teams with new technology tools (Apps, SharePoint).
Valid driver’s license required.
Experience leading field teams (managing virtually) preferred.  
Continuous Improvement training or proven results a plus.
Strong business acumen, and related experience in data analysis, budget management and change management preferred.


STERIS is a $3B, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by * 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Job Segment:                     Service Manager, Medical, Engineer, District Manager, Developer, Customer Service, Healthcare, Engineering, Management, Technology                                       

STERIS Corporation is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

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