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Intake Coordinator - Family Support Program Research Job in Columbus, Ohio US

Job Summary

Nationwide Childrens Hospital Inc
Columbus, OH
Government and Military
Job Type
Part Time
Years of Experience
Less than 1 Year
Job Reference Code

Intake Coordinator - Family Support Program Research

About the Job

Intake Coordinator - Family Support Program Research

Requisition ID



JOB POSTING – Intake Coordinator (Family Support Program Research)

Posted 2/13/2020 | Part-Time | Non-Exempt


We are seeking an Intake Coordinator - This position will serve to provide general assistance, information, referrals and scheduling for families seeking Behavioral Health services. The Intake Resource Coordinator represents to the community the quality of service delivery provided through Behavioral Health Services, and thus is required to have exceptional interpersonal skills, judgment and knowledge of agency and community resources, and a strong ability for problem solving in crisis or conflict situations. This individual will implement a screening and triage process to assist families in determining the necessary services. This position requires excellent organizational skills and ability to interact with all levels of CHBH and Children's Hospital staff, as well as a wide range of external contacts. Education and training in a mental health field, as well as strong skills in data entry and basic computer skills are required.


Why Nationwide Children’s Hospital

The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose.

Here, Everyone Matters. We’re 13,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.

What Will You Be Doing?

Answer general questions and make referrals for families/professionals seeking a range of Behavioral Health services.
Implement a screening and triage process to assist families in determining the necessary services or assessments.
Major responsibility for gathering referral and pre-admission information from referring agencies, professionals, clients and other customers. Completes all data entry for pre-admission including identifying information, reason for referral, relevant history, and payor type information.
Identify emergent or complex cases and seek clinical review, as needed, prior to finalizing the referral.
Maintains working relationship with administrative, operations, and clinical staff to assure efficiency in the day to day functioning of the resource and scheduling service.
Employ a data-base to assess the demand/waiting lists for services and the ability of current service capacities to meet the community?s needs.
Maintains confidentiality of all clinical and administrative information consistent with agency policy.


What Are We Looking For?

To fulfill this role successfully, you must possess these minimum qualifications and experience:

Bachelor's Degree in psychology, social work or a related area with experience in the field of behavioral health is required.

Your Benefits, Your Wellness:

As an employer, Nationwide Children’s recognizes the importance of the benefits we offer. We also recognize the importance of balancing your work and personal needs. Our benefits and Employee Wellness package is designed to:

Empower you to be a conscientious health care consumer through educational and wellness activities
Establish a work environment that promotes health and well-being
Support your financial protection and security in retirement

Most of our positions are benefits’ eligible from day 1.

Minimum Physical Requirements:

Sitting - Constantly
Stooping - Occasionally
Standing - Occasionally
Talking on the phone or in person - Constantly

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EOE M/F/Disability/Vet

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