Our story began with a passionate idea that we could change the world.... And to be honest, we've never stopped believing that... In 1986 it was a simple concept that microbiology teamed with innovation and clinical contribution could eliminate an issue that was profoundly impacting the healthcare industry - HIV acquired through needle-stick injuries.
In Australia, we lived out our dream. Investing years into R&D to create the safest containment system in the world and taking on the industry status quo to petition for higher standards in sharps protection, we witnessed an 80+ percent reduction in disposal-related needlestick injuries nationwide. And then we kept going...
Daniel's Health is opening a brand new position for a customer service oriented individual to join our family! This position is a Field Service Representative role servicing local hospitals with their medical devices as it relates to Sharps and Regulated Medical Waste in an aim to foster a safer healthcare environment for patients and our healthcare employees!
Key responsibilities will include the inspection and servicing of all products within your assigned hospital or medical center. In addition, you will be responsible for maintaining adequate inventory levels, as well as performing as the first line of customer service related to the organization.
At Daniels Health, we don't just pick up medical waste; our sustainable, safety engineered products save lives and minimize our carbon footprint each day.
Check and service containers throughout facilities according to Daily Service Schedule
Timely responses to Customer issues
Utilization of Daniels proprietary tracking device
Maintain adequate on hand stock (safety engineered medical device/Daniels containers)
Communicate routinely and build relationships with Hospital Staff
Proactively communicate with manager regarding issues and concerns
Before leaving Customer facility, ensure staging area is again neat and orderly
High school diploma or equivalent
Self-motivated, self-directed, problem solver with strong communication skills
Open to customer interaction
Ability to work independently without direct supervision
May be required to work holidays when necessary
Ability to use company provided smart phone
Healthcare and Service related experience preferred
Lift containers weighing up to 40 lbs.
Push/pull wheeled transporters and/or palletized product up to approximately 300 lbs
Occasionally travel up and down staircases
Walking of two (2) or more miles per day
Standing for extended periods of time
Work in and around hospital personnel, sensitive medical equipment, and patients
This is a genuine hands on role, in a healthcare environment to help coordinate and organize our services on site at the hospital. It may even include heavy lifting from time to time.
If this sounds like the role for you, or somebody you know then we look forward to speaking with you!
If this sounds like something you or someone you know would be interested in, feel free to apply and share!
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
"Daniels Health is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health conforms to the spirit as well as to the letter of all applicable laws and regulations.