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Service Specialist Job in Cincinnati, Ohio US

Service Specialist

Convergint Technologies LLC - Cincinnati, OH

Posted: 3/4/2020 - Expires: 6/2/2020

Job ID: 216399869



Job Description

Service Specialist
Location
Mobile, AL (Remote)

Primary Office
Cincinnati
7812 Redsky Drive
Cincinnati,  OH 45249
United States

Duration
Full Time

Desired Education
High School / GED

Desired Experience
3-5 Years
Ideal candidate has experience in servicing and install security for banking clients.

Responsibilities
At Convergint, our greatest strength is our people. Convergint was founded on a set of core values and beliefs that express our responsibility to our customers, our colleagues, and our communities. Our culture promotes fun and laughter on a daily basis, believes in balanced lives: family, business and community and creates a positive work environment.

We seek experienced electro-mechanical field service technicians to troubleshoot, repair, and perform preventive maintenance on banking equipment including alarm systems, CCTV's, pneumatic drive-ups, VATS, vaults and deposit boxes.

Responsibilities include:

Prioritizing and completing all service calls and preventive maintenance daily

Communicating service schedules and outcomes with customers in a timely manner

Escalating issues and reassigning service calls as needed

Reporting service resolutions clearly and timely

Organizing and updating technical documentation and best practices regularly

Maintaining a high-level of industry knowledge through training and certifications

Skills
Who You Are:

A True Business Partner- You will serve as the primary customer contact

A Relationship Builder-You will be responsible for building lasting relationships with our customers and vendor partners

A Leader of Time Management-You will prioritize your service calls daily to ensure a high-level of customer service

A Self-Starter-You take initiative to deliver exceptional service and solutions

A Seller-You sell our company culture and our unique solutions

Other
Why Convergint?

Work with purpose-join us in creating a positive work environment, help us promote fun & laughter on a daily basis and maintain a balanced life!

Convergint is "Making a Daily Difference!"- be a part of a culture based on values and beliefs that express our responsibility to our customers, our colleagues and our communities

Health and Wellness: Medical, Dental, Vision, Disability, Life, FSA, HSA (Employer Contribution) Employee Assistance Program, TeleDoc Services, Wellness Program

Convergint Technologies is an Equal Opportunity Employer who is committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace.

 Employment is contingent upon successful completion of background investigation and pre-employment drug screen.
 All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an inverview.

Job Summary


Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
38966912_2
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A