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Inside Sales Executive- Non Hospital Job in Grove City, Ohio US

Inside Sales Executive- Non Hospital

Change Healthcare Solutions, LLC - Grove City, OH

Posted: 3/25/2020 - Expires: 6/23/2020

Job ID: 216949111

Job Description

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.
As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.
Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.
Empower Your Future. Make a Difference.

The Inside Sales Executive is responsible for identifying and closing opportunities by demonstrating the value proposition of Change Healthcare solutions. This role makes and receives calls with the main intent of selling products/services. Key activities also include prospect qualification, lead conversion, health checks, voice of the customer, and/or revenue retention motions (product/service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity.

This role sells in a matrix organization, collaborates with other sales channels to generate new business and is responsible for effectively articulating the value of products or services to customers. Limited field activity may occur, but only on an infrequent basis. The Inside Sales Executive is responsible for developing product or service knowledge to support customer questions and promote offerings and utilizes sales techniques and product knowledge to meet or exceed an established sales quota.


Pre-selling: 20%
Selling: 60%
Account Management: 10%
Non-Sales Related Activities: 10%


Conducts research and prepares for sales calls for assigned markets to ensure successful outcomes
Makes high volume outbound sales calls and identifies opportunities to sell solutions to existing and net new customers (may also communicate via email or WebEx)
Listens to customer needs and provides the right business solution
Attends to existing customers, reaches out to potential leads and identifies cross-selling opportunities within accounts where applicable
Conducts sales presentations

Provides service and support to customers in the initial contracting stage

Effectively works with internal staff to ensure new accounts are successfully activated
Collaborates with other sales channels and account management to ensure maximum efficiency and customer satisfaction
Actively participates in account sales team calls/meetings with internal and external business partners
Documents sales activity in Salesforce and participates in reporting progress as needed
Provisions sales reports and prospect reports
Maintains sufficient technical knowledge of Change Healthcare product offering, vendors and laws and regulations relating to different states and or service delivery
Completes other projects and assignments as directed by manager
Meets or exceeds assigned sales quota

MINIMUM JOB Qualifications

Education/Training -

Healthcare experience preferred, but not required
Four-year college degree or related and equivalent experience

Business Experience -

3 years of new business sales/qualification experience
Demonstrated experience selling into the healthcare market helpful but not required
Experience in a competitive, sales role where high-volume outbound calls are conducted
Experience in data tracking in or similar CRM
Experience in knowledgably educating, consulting and ultimately selling based on customer need including ability to assess need and articulate product fulfillment and improvement

Specialized Knowledge/Skills -

Strong interpersonal and communication skills with the ability to build relationships across the organization and collaborate as necessary to accomplish goals
Positive and energetic phone skills, excellent listening skills and strong written skills
Self-motivated and results-driven with strong time management and organization skills
Successful track record of working as a part of dynamic, fast-paced and growing teams that are results oriented and collaborative
Effective analytical, problem-solving and decision-making skills
Ability to learn systems and new technology quickly and maintain SME level industry and product knowledge
Willingness to make high volume prospecting and follow up sales calls via telephone

Working Conditions:

Environment (Office, warehouse, etc.) -

Indoors, heated/air-conditioned office. Typical office environment.

Physical Requirements (Lifting, standing, etc.) -

Equipment: Frequently, approximately 90% of the time, uses a computer and telephone.

Visual Acuity: Proofreads written information. Reads information on computer screens. Works with printed copy as well as with detail displayed on computer screens.

Travel: Occasional travel up to 10% from office locations to customer and/or internal meeting locations.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at .

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to  with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Change Healthcare is an Equal Opportunity Employer. Employment at Change Healthcare is based upon your individual merit and qualifications. We don't discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
No school grade completed
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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