Computer Systems Administrator Lead
Date: Apr 16, 2020
Location:Cincinnati, OH, US
Company: University of Cincinnati
Internal applicants must apply internally via SuccessFactors >
The School of Information Technology at the University of Cincinnati seeks to hire a Computer Systems Administrator Lead for the Ohio Cyber Range Institute. We are looking for a mission driven, team oriented, highly ambitious individual who wants to serve, make a difference and strives to perform at competitive levels of excellence.
The principle workload assignment of this position will be to support the Ohio Cyber Range Institute. The Ohio Cyber Range Institute (OCRI), housed at the University of Cincinnati on behalf of the state of Ohio, provides administration of the Ohio Cyber Range (OCR) in advancement of the OCR's mission as a cyber security education, workforce, and economic development platform. The OCR is a state-wide tool that supports programming for K-20 courses and events; full-spectrum training opportunities, including incident response teams; industry workforce and economic development; cyber security research; as well as government agency support among other programs. The position is housed in the School of Information Technology (SoIT) and integrates with its mission and planning. The position works within the OCRI governing structure and reports to the OCRI Executive Staff Director and the unit head.
Under general supervision from the OCRI Staff Director, the OCRI Computer Systems Administrator Lead will serve as the technical and integration lead for the Ohio Cyber Range overseeing the Core Service Sites' strategy, evaluation, and alignment. In addition, the position will develop and oversee Service Desk Support to the OCR community and oversee the OCR Customer Services as defined in the OCR project statement of work as well as other duties as assigned. The essential functions will include leading, planning, managing, and facilitating software and hardware implementations, OCR technical initiatives, projects, and programs. Oversees and manages the end-user support as well as the associated communication to the OCR community, and coordinates the collaboration between the technical and Cybersecurity teams. The position will support the different functions of the OCRI including academic, communication, reporting, and other strategies as developed by the executive staff team.
In particular, the OCRI Computer Systems Administrator Lead will have the following duties & responsibilities
Lead, plan, manage and facilitate multiple software and hardware implementations, initiatives, projects, programs
Manage the delivery of solutions on time, within scope and budget;
Perform needs assessment by evaluating existing processes with teams and make recommendations for improvements, changes or need for new software or change to existing software;
Contribute effectively to the collective team effort (e.g. offers ideas, solutions, and resources);
Manage the end user support (tier 1,2,3 help inquiries), communications to the end user community, and coordinate role provisioning between the OCR Core Service Site team, the end user and OCR security team.
Oversee contract negotiations with third party vendors, as needed, approve and monitor expenditures and prepare financial reports related to the management of ongoing projects;
Develop and implement policies and procedures; act as a liaison with internal departments and external partners/entities.
OCR Core Services Site (CSS) Strategy, Evaluation, and Alignment
Coordinate the development of strategic and operational plans for the?CSSs including appropriate service infrastructure and service levels agreements.??
Coordinate the integration, scheduling, and reporting activities for the?CSSs as appropriate for achieving the OCR's mission.?
Conduct activities that promote mutual trust and respect between CCS locations and advances shared goals and objectives.
Ensure seamless interoperability between CSS sites. Develop oversite procedures in which compliance is tied to funding.
Service Desk Support
Selection and coordination of service desk operation to support the users of the OCR.
OCR Customer Service
Provide support per the Service Level Agreement (SLA) to customers of the CSSs especially during events.
Master's degree in Information Technology, Computer Engineering, Computer Science, or a relevant degree and two (2) years related experience -OR- a Bachelor's degree with five (5) years' experience -OR- an Associate's degree with six (6) years' experience; -OR- nine (9) years' experience. Experience and/or training include advanced level experience. Possesses broad and deep knowledge of own area and related areas and contributes advanced knowledge, skill, and expertise.
Information Technology or related degree with focus on infrastructure at the bachelor's or master's level.
Experience working within academic setting
Experience working with multiple institutions in a single project
Technical lead experience
Experience implementing and managing enterprise level VMWare systems
Strong relationship to VMWare and cybersecurity communities
Applicants should submit a cover letter, complete CV, and three references.
Review of the applications will start as soon as applications are received and continue until the position is filled.
About the University of Cincinnati
The University of Cincinnati is a Research One University that was established in 1819 and is home to more than 46,000 students. UC's campus was listed in Forbes magazine as being one of the world's most beautiful campuses. The University recently set its strategic direction as leading urban public universities into a new era of impact. Information about the strategic direction be found at .
The School of Information Technology currently confers an undergraduate degree in Information Technology (BSIT); a Master of Science in Information Technology (MSIT), which cover the areas of Networking/Systems, Software Application Development, Cybersecurity, Game Development & Simulation, and Database Management; and a PhD in Information Technology. Furthermore, the School confers a minor in Information Technology and several certificates. There are over 1000 students in the School, 18 full-time faculty members and 14 staff members. The BSIT degree is a five-year co-op degree and is one of the first 10 in the nation to receive ABET accreditation. The MSIT is ranked 10th in the nation by US News & World Report for Best Online Master's program in the Computer Information Technology category.
The SoIT is a diverse, interdisciplinary, team-oriented, dynamic and entrepreneurial environment. It empowers individuals to become passionate, solution-minded Information Technology professionals by fostering continuous innovation, research, leadership development, interdisciplinary problem-solving, and real-world experience. More information about the School can be found at .
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
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