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Field Service Technician - Retail Equipment Job in Columbus, Ohio US

Field Service Technician - Retail Equipment

Mettler Toledo LLC - Columbus, OH

Posted: 6/17/2020 - Expires: 9/15/2020

Job ID: 218375036

Job Description

Our Opening and Your Responsibilities
                                                                            We have paused some of our recruitment activity at Mettler Toledo given the circumstances related to COVID-19. It is complex now to onboard new colleagues into the organization. However, we continue working and we are always looking for top candidates for our Retail Service Team. We are looking forward to receiving applications from any of you interested in joining our team in the future, once we are back to normal. This is what the job is about, read carefully and apply. This may be a good time to get in touch.

We have one of the largest global service and sales organizations among precision instrumentation companies.  We are currently hiring a Field Service Technician for our Retail Weighing product family. In this role, you will be responsible for testing, calibrating and repairing electrical, mechanical, electromechanical and electronic measuring equipment at customer locations throughout the assigned territory.  Also within this role, you will:
Install new equipment in customer's facilities.
Set up standard and special purpose measurement equipment in customers' facilities.
Disassemble instruments and equipment and inspect components for defects.
Align, repair, replace and balance component parts and circuitry.
Travel overnight 25% of the time to service customers within the territory and to attend training
Work evenings and weekends occasionally
Lift and carry 50+ pounds occasionally
Stand and squat for long periods of time
Work out of your home within the assigned territory
Pass a pre-employment physical, drug screen and criminal background check

                                        What You Need to Succeed
An Associate's Degree or equivalent from a two-year college or technical school
Experience working in field service or have related experience in an engineering or manufacturing environment
The ability to identify the root causes of service issues the first time using your keen knowledge of the products and your comfort with hand tools and calibration equipment
Excellent customer service skills, detail orientation, and great verbal and written communication skills
Familiarity with OSHA regulations and safe working practices.
The discipline to update service records and complete service reports on time and ensure data integrity
The desire and ability to promote and sell services and products, generating sales leads
Technical training beyond high school and basic knowledge of mechanical, electrical maintenance, and electronics
Basic comfort with laptop computers and Microsoft Office software; SAP knowledge/experience preferred
A valid driver's license and a safe driving history

                                        Our Offer to You
A company car with paid insurance for your work use.
All tools and equipment needed to perform the job including personal protective equipment, specialized tools, and a clothing allowance
Medical, dental and vision care coverage and a 401(k) savings plan with company matching, Gym discount program if you elect our Aetna medical coverage, and all the usual such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide leadership in weighing
A brand name that is identified worldwide with precision, quality, and innovation
Thousands of patents, design and innovation awards
High earning potential with a proven track record of success and promotional growth opportunities
A commitment to extraordinary service on our state-of-the-art equipment

                                        About Mettler Toledo
We help feed the world. We impact how food is produced, packaged and made safe.
We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.

No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.                                   
                                        Equal Opportunity Employment
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Mettler Toledo endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at

For those who prioritize precision, Mettler Toledo is precisely where you belong.
                                        Job Reference #

                                        Job Type

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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