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Light Duty Operator Job in Findlay, Ohio US

Light Duty Operator

Stearns Companies LLC - Findlay, OH

Posted: 7/15/2020 - Expires: 8/14/2020

Job ID: 218943234

Job Description

Job Summary:


Provide a high level of customer service by performing emergency road service, towing, accident recovery, and police impound towing and /or abandoned vehicle recovery using assigned truck and towing equipment in a professional, safe workmanlike manner as trained. Operate Light Duty to Medium duty wreckers to tow small box trucks; cars.  Operate rollbacks for recovery, rollovers and winch outs.  Perform timely and correct logging with dispatch, of paperwork, daily reports and /or other necessary documentation.  Will perform the duties of Wrecker Operator.


Essential Job Functions:


  • Must work safely
  • Must provide great customer service
  • Must have good attendance
  • Must work as a team
  • Respond to calls dispatched in a safe, timely manner
  • Provide roadside assistance in a safe, professional manner; free of accidents, injuries and damage
  • Communicate with dispatch in a professional manner and be informative as it relates to information necessary to document your status in serving a call as well as accurate ETA’s when requested
  • Provide a high level of customer service in a professional, ethical manner
  • Professionally and safely perform emergency road service duties as may be dispatched, such as:
    • Change flat tires; airing up tires that are low
    • Jump start vehicles whose batteries pass road test and are only discharged and unable to start the vehicle
    • Deliver a few gallons of fuel to those out of gas
    • Perform minor repairs
    • Perform lock out procedures for customers who have locked their keys in their car
    • Perform damage free towing
    • Perform accident towing and scene cleanup
  • Inspect truck and related equipment, tools, rigging, inventory and complete and turn in your pre-shift inspection prior to beginning duty each day
  • Maintain truck fluid levels according to manufacturer’s standards and note quantities added on the pre-shift inspection
  • Trucks are to be kept clean inside and out; tools and equipment are to be stored in the designated locations and kept in workmanlike condition; damage tools and equipment or missing must be reported immediately
  • Must use vehicles as assigned by supervisor
  • At times when “on call” and other duty time MUST answer phones/emails/texts immediately and respond within the required ETA for specific call.
  • Fuel tanks to be kept full at all times
  • Be well-groomed, wearing a clean uniform and safety jacket or vest at all times with identifying name and company name clearly visible
  • Perform work safely at all times
  • Wear required PPE at all times
  • Attend all required safety training
  • Attend all required wrecker training
  • Perform other duties as assigned by management



Experience Required:


  • Current DOT Physical
  • Pass Drug test according to DOT requirements
  • Pass Background check
  • Be insurable under company’s Insurance carrier
  • High school diploma or GED


Skilled and Abilities Required:

  • Thorough knowledge of equipment used
  • Problem solving – use reason even when dealing with emotional topics
  • Provide quality customer service at all times; responding to customer’s needs even in emotional situations
  • Confirm information and provide service options; explain service procedures
  • Exhibit sound and accurate judgment to support and explain reasoning for decisions; include appropriate people in decision making process
  • Use of time efficiently and productively
  • Demonstrate accuracy and thoroughness in keeping with company quality standards
  • Observe safety and security procedures at all times
  • Adapt to changes in the work environment as they occur
  • Demonstrate dependability; follow instructions; respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary
  • Establish and maintain effective working relationships with employees, customers and the public
  • Follow written and verbal instructions, including manufacturers service specifications
  • Communicate effectively, verbally and in writing
  • Be able to lift up to 75 pounds
  • Exposure to variable weather conditions on a regular basis
  • Mechanical abilities to make minor repairs to vehicles
  • Regular required to be able to use hands, fingers, be able to feel, hear, stand walk, reach with hands and arms to stoop, kneel, crouch or crawl; sit in vehicle seat for extended periods; perform significant amount of lifting, bending, twisting, climbing, listen and respond to radio phone communications; good vision
  • Regular exposure to moving mechanical parts, fumes, air born particles, toxic and caustic fumes; noise levels ae usually moderate

Contact Information

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri, Sat
Work Shift:
Job Reference Code
Licenses / Certifications:
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