Serving the electric and telecommunication industries since 2007, SPIDA Software's cost-effective Structure Management System is a unique platform developed to create a digital twin of utility overhead systems and a centralized portal for the coordination of activities including joint use and engineering. The platform includes SPIDAcalc, the industry's trusted structural analysis software, and SPIDAstudio, the
first-ever scalable, on-demand platform for the oversight of activity, analysis, and management of asset structural health. SPIDA Software's solutions are developed and supported by a knowledgeable, passionate staff with extensive industry experience.
Software trainers must be able to explain the technical complexities of our software effectively. The trainer's audience may include people with a wide range of computer skills and educational levels. The audience may also vary in size from just a few people in an office or online setting to an entire roomful of people in a professional seminar. Trainers must be able to structure their presentations to fit the circumstances. Like any good teacher, the trainer must also be able to measure how well the students are absorbing the material and to adjust the presentation accordingly.
An important part of good teaching is preparation, which requires strong organizational skills. Good preparation allows a trainer to present the material quickly and efficiently. However, trainers must also be able to change course and adapt to the needs of the students. Trainers must anticipate which areas may be more difficult for students and the types of questions students are likely to ask. A trainer must also be able to address the needs of individual students without slowing down the entire class. The trainer must present materials efficiently and at an appropriate level for those being trained.
The Software Training Specialist will be trained and become proficient in all SPIDA applications
Conduct online and onsite software training sessions for SPIDA clients, mechanics of materials, structural analysis and finite element
Provide software demonstrations and trainings
Become well versed in SPIDA Software products
Clearly identify and document use cases of clients and users
Possess ability to learn and apply industry Safety Codes to all products
Provide technical support to SPIDA help desk and external customers
Create and review client data files for accuracy and integrity
Minimum Associates Degree or equivalent experience with a focus in Engineering.
Prior experience with SPIDAcalc software or similar applications, the telecom and/or electric utility industries is desirable but not required
Experience working within a software development environment and familiarity with software development practices and lifecycle
Excellent written and verbal communication skills with the ability to communicate effectively with co-workers, management, clients, business partners, and other third
Strong analytical, problem-solving, and organization
Background or experience in utilities, software quality assurance and/or software development
A quick learner and ability to adapt to a fast-paced, dynamic work
Capacity to work independently and take ownership to solve
Once COVID-19-related travel restrictions are lifted, travel may be extensive within the US and Canada (approximately 50%) and candidate must maintain valid passport and clean driving record, along with a valid, unrestricted driver's
EOE Minorities/Females/Protected Veterans/Disabled
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled