live chat
Software Training Specialist (Level I) Job in Gahanna, Ohio US

Software Training Specialist (Level I)


Posted: 8/11/2020 - Expires: 11/9/2020

Job ID: 219460385

Job Description

Job Description
Serving the electric and telecommunication industries since 2007, SPIDA Software's cost-effective Structure Management System is a unique platform developed to create a digital twin of utility overhead systems and a centralized portal for the coordination of activities including joint use and engineering. The platform includes SPIDAcalc, the industry's trusted structural analysis software, and SPIDAstudio, the
first-ever scalable, on-demand platform for the oversight of activity, analysis, and management of asset structural health. SPIDA Software's solutions are developed and supported by a knowledgeable, passionate staff with extensive industry experience.

Position Summary

Software trainers must be able to explain the technical complexities of our software effectively. The trainer's audience may include people with a wide range of computer skills and educational levels. The audience may also vary in size from just a few people in an office or online setting to an entire roomful of people in a professional seminar. Trainers must be able to structure their presentations to fit the circumstances. Like any good teacher, the trainer must also be able to measure how well the students are absorbing the material and to adjust the presentation accordingly.

An important part of good teaching is preparation, which requires strong organizational skills. Good preparation allows a trainer to present the material quickly and efficiently. However, trainers must also be able to change course and adapt to the needs of the students. Trainers must anticipate which areas may be more difficult for students and the types of questions students are likely to ask. A trainer must also be able to address the needs of individual students without slowing down the entire class. The trainer must present materials efficiently and at an appropriate level for those being trained.

Primary Responsibilities:

 The Software Training Specialist will be trained and become proficient in all SPIDA applications
 Conduct online and onsite software training sessions for SPIDA clients, mechanics of materials, structural analysis and finite element
 Provide software demonstrations and trainings
 Become well versed in SPIDA Software products
 Clearly identify and document use cases of clients and users
 Possess ability to learn and apply industry Safety Codes to all products
 Provide technical support to SPIDA help desk and external customers
 Create and review client data files for accuracy and integrity


 Minimum Associates Degree or equivalent experience with a focus in Engineering.
 Prior experience with SPIDAcalc software or similar applications, the telecom and/or electric utility industries is desirable but not required
 Experience working within a software development environment and familiarity with software development practices and lifecycle
 Excellent written and verbal communication skills with the ability to communicate effectively with co-workers, management, clients, business partners, and other third
 Strong analytical, problem-solving, and organization
 Background or experience in utilities, software quality assurance and/or software development
 A quick learner and ability to adapt to a fast-paced, dynamic work
 Capacity to work independently and take ownership to solve


 Once COVID-19-related travel restrictions are lifted, travel may be extensive within the US and Canada (approximately 50%) and candidate must maintain valid passport and clean driving record, along with a valid, unrestricted driver's

EOE Minorities/Females/Protected Veterans/Disabled


Additional Locations

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
Associate's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®: