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Senior IT Business Analyst Job in Cleveland, Ohio US

Job Summary

The Sherwin-Williams Company
Cleveland, OH
Government and Military
Job Type
Full Time
Years of Experience
2+ to 5 Years
Job Reference Code

Senior IT Business Analyst

About the Job

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

The Senior IT Business Analyst will work as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. This role will understand business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. Interprets and transforms information based on business requirements and provides the data for delivery.

Essential Functions

Strategy & Planning
•    Gather, analyze and document business and functional requirements from clients and business users.
•    Analyze, document, and improve workflows, processes, and standards.
•    Understand business process management and business requirements of the customers and translating them to specific software requirements.
•    Communicate effectively with internal teams and external clients to deliver functional requirements including GUI, screen and interface designs.
•    Act as an interface between business units, technology teams and support teams.

Acquisition & Deployment
•    Provide technical guidance concerning business implications of application development projects.
•    Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management.
•    Work with Quality Assurance to build and validate test cases against all requirements.
•    Analyze application defects and changing requirements to determine if they fall within scope of project requirements and escalate to project management.
•    Provide training and documentation for supported applications.
•    Execute demos of working solutions to stakeholders.
•    Utilize existing systems to track and manage requests and issues.
•    Review and edit requirements, specifications, business processes and recommendations related to proposed solution within the group.

Operational Management
•    Provide application expertise as a project resource.
•    Train and mentor other Business Analysts as assigned.

Incidental Functions
•    Prepare and lead presentations as requested.
•    Research or prototype new tools and/or technologies.
•    Assist with other projects as necessary to contribute to efficiency and effectiveness of the teamwork.
•    Lead internal teams/task forces on initiatives as assigned.
•    Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.
•    Minimal travel as required
•    Work outside the standard office 7.5 hour workday may be required.

Position Requirements

Formal Education & Certification
•    Bachelor degree in IT, Business or related field or equivalent experience.

Knowledge & Experience
•    5+ years IT and/or Business experience.
•    5+ years working with internal clients and/or external agencies/partners.
•    5+ years of Business Analyst experience
•    Proven experience with digital, E-Commerce and/or user experience projects.
•    IBM WebSphere Commerce preferred.
•    Experience with Master Data Management platforms preferred
•    Experience with enterprise OMS and enterprise CMS platforms preferred.
•    Well versed in Microsoft Office applications.
•    Understanding of various essential business functions of an organization.
•    Strong technical knowledge coupled with business intelligence and ability to understand customer's needs.
•    Ability to facilitate process mapping activities and working knowledge of mapping techniques.
•    Understanding of Internet, Intranet, Extranet and client/server architectures.
•    Familiarity with how legacy and web-based system interfaces with each other.

Personal Attributes
•    Strong written and oral communications skills.
•    Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly.
•    Strong systems/process orientation with demonstrated analytical thinking, organization skills and problem solving skills.
•    Ability to work in a team-oriented, collaborative environment.
•    Ability to quickly pick up new tools and technologies.
•    Willingness and ability to train and teach others.
•    Ability to facilitate meetings and follow up with resulting action items.
•    Ability to prioritize and execute tasks in a high-pressure environment.
•    Strong presentation and interpersonal skills.
•    Ability to work effectively in a multi-cultural environment, and to lead and influence cross-organizationally with and without direct authority.
•    Ability to effectively move forward on tasks even with ambiguous or changing requirements.

Candidate must be eligible to work in the country for which they are applying for employment, without now or in the future needing sponsorship for employment work visa and/or permanent residence status.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Primary Location: United States-Ohio-CLEVELAND
Work Locations: USA OH Cleveland Prospect Ave Headquarters
101 West Prospect Ave
 Cleveland 44115

Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

VEVRAA Federal Contractor requesting priority referral of protected veterans.

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