live chat
Video Teleconferencing (VTC) Specialist - First Shift Job in Columbus, Ohio US

Video Teleconferencing (VTC) Specialist - First Shift

Solutions By Design II, LLC - Columbus, OH

Posted: 9/9/2020 - Expires: 12/8/2020

Job ID: 220051470

Job Description

Solutions By Design II, LLC is searching for a Video Teleconferencing (VTC) Specialist to work the first shift as a member of a Video Operations Center to perform technical duties related to administration and end-user support for VTC infrastructure, endpoint devices and video streaming.


  • Manage video conferences and VTC systems using the TelePresence Management Suite (TMS).
  • Use Tandberg/Cisco Video Teleconferencing Architecture to include infrastructure equipment configuration and dial plan infrastructure
  • Use Infrastructure equipment to include Codian MCUs, VCS Control, VCS Expressway, ISDN Gateways, and TelePresence Management Suite (TMS)
  • Support video streaming (live and on demand streaming)
  • Use VBrick Video Streaming solution (Vbrick VEMS, Encoders, Video On Demand Server [VODS])
  • Responsible for multicast routing and protocols (ROUTING: PIM Sparse Mode, PIM Dense Mode, PROTOCOLS: IGMP, MSDP)
  • Remotely troubleshoot Tandberg/Cisco VTC units located at the various sites around the country. 
  • Use TMS software to setup and configure Video Teleconference units, upgrade phone books, and firmware on both Tandberg and Cisco VTC units.
  • Perform required maintenance of all VTC equipment including patching, upgrades. 
  • Develop Engineering Change Plans (ECP's) and Standard Operating (SOP) Procedures for VTC equipment. 
  • Configure and install Cisco Equipment (VCS Gatekeepers, Codian MCU, TMS, and Cisco VTC Units). 
  • Consult with client(s) and internal engineering groups to create and/or review requirements, functional specifications and detailed designs. 
  • Analyze forecast numbers and models to forecast traffic requirements and capital costs for system. 
  • Assist with developing and overseeing the adherence to maintenance and performance standards of data, voice or video network hardware and systems. 
  • Provide assistance in the scheduling, planning, coordinating, and operation of VTC equipment. 
  • Provide technical knowledge related to configuration and installation of VTC devices including: MCU, gatekeeper, management server and endpoint units.
  • Provide support for all hardware and software related requirements for various VTC sites, including room-based VTC systems and desktop VTC units. 
Required Experience and Certifications:
  • 1-2 years of experience in a technical support role, preferably with exposure to VTC systems and Cisco equipment.
  • Bachelor's degree is required.  In lieu of a bachelor's degree, an additional 4 years of experience is acceptable.
  • Must possess a current CompTIA Security+ CE certification.
  • Must be willing to work the first (day) shift.
Clearance Requirement:
  • Must be a US Citizen with either a current DoD Secret with SSBI (T5 investigation) or DoD Top Secret security clearance.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Work Shift:
Job Reference Code
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®: