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Patient Access Representative- Patient Access NEOB Job in Columbus, Ohio US
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Job Summary

Company
Nationwide Childrens Hospital Inc
Location
Columbus, OH
Industries
Government and Military
Job Type
Part Time
Employee
Years of Experience
Less than 1 Year
Job Reference Code
43401885

Patient Access Representative- Patient Access NEOB

About the Job

Patient Access Representative- Patient Access NEOB






Requisition ID


2020-25400



Category


Registration/Billing



Overview





Patient Access Representative- PART TIME
This position is responsible for the registration of inpatients and outpatients and/or the actual insurance authorization or precertification for provided services.  As part of the hospital revenue cycle, the Patient Access Rep will obtain accurate insurance and demographic information to ensure that optimum payment is made to the hospital and physicians.

Schedule:

PART TIME Saturday and Sunday 7:30am - 4:00pm

Location:
Near East Office Building
431 S. 18th Street
Columbus, Ohio 43205
United States



Responsibilities





Why Nationwide Children’s Hospital

The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose.

Here, Everyone Matters. We’re 13,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud

Interviews and registers patients in registration areas that report up through Patient Access.
 Obtains accurate demographic, insurance, and physician information on registrations.
 Screens customer data to ensure patient is eligible for insurance indicated. Communicates differences to the customer.
 Screens registrations to ensure insurance pre-certification and physician referral requirements are met. Instructs customer on requirements.
 Assists in identifying self pay patients and referring them to financial assistance when applicable. Instructs customer on requirements.
 Establishes and maintains open communication with the all departments that Patient Access interacts with and clinical staff in those areas.
 Assists in the shadowing/precepting of new employees.
Advises and collects deductibles and co-pays that are due. Explains Children's Hospital collection and payment procedures, when appropriate.
Shows respect for the authority of others, including supervisor, manager, physicians, and nurses.
 Displays positive attitude and discusses decisions or policies in a positive, problem-solving way.



Qualifications





What Are We Looking For?        

To fulfill this role successfully, you must possess these minimum qualifications and experience:

High School graduate
One year pre-registration, registration, admitting, or customer service experience
Excellent Customer Service Skills
Ability to adapt to change positively in work flow and process

 Advantageous capabilities and distinctions:

Associates degree
1 – 2 years’ experience in billing processes and insurance verification
Knowledge of impact of the revenue cycle on hospital operations
Familiar with medical terminology

Minimum Physical Requirements:

Sitting frequently
Talking on phone/in person - frequently
Typing on a keyboard – constantly
Physically Active - frequently



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EOE M/F/Disability/Vet
 

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