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Physician Office Secretary Job in Youngstown, Ohio US

Physician Office Secretary


Posted: 10/3/2020 - Expires: 1/1/2021

Job ID: 220786195

Job Description

About Us

Akron Children's Hospital is one of the largest independent pediatric hospitals in the U.S., and ranked among the best children's hospitals by U.S. News and World Report. Our dedicated staff serves nearly 900,000 patient visits per year through our 2 hospital campuses and a large network of locations offering primary and specialty care.

We are leading the way to healthier futures for children and communities through expert medical care, research, and prevention and wellness programs. As a teaching affiliate of Northeast Ohio Medical University and other universities, we train new generations of pediatricians, specialists, nurses and pharmacists every year.

To treat every child as we would our own
To treat others as they would like to be treated
To turn no child away for any reason

We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.

Part Time (24 Hours per week) Days, Variable hours, must be able to work as early as 8am and as late as 6pm

The Physician Office Secretary provides consistently courteous, friendly, and professional customer service.


1. Provides consistently courteous, friendly, and professional customer service.

2. Responsible for scheduling appointments, registering patients, verifying insurance coverage and eligibility, posting office and hospital charges, collecting and securing payments, performing end-of-day balancing and reconciliation, facilitating patient referrals and completing forms and documents.

3. Also responsible for office typing, retrieving and filing charts and chart documents, answering the phone, mail distribution and assisting and/or answering questions from parents/patients within specified guidelines.

4. Assists all personnel on the office team and provides cross-coverage for other secretaries within all Pediatrician offices as needed.

Technical Expertise
1. Exhibits a professional and courteous manner.

2. Ability to work under pressure and works well as part of a team.

Education and Experience

1. Must be a high school graduate and have demonstrated excellence in customer service, interpersonal, and telephone skills.

2. Medical office experience and training in medical terminology preferred.

3. Must have basic computer experience, filing ability, good keyboarding skills, and excellent organizational skills.

Part Time

FTE:  0.600000

Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
EEO is the law, please click/copy paste the link below to learn more:

Job Summary

Employment Type:
Part Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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